IPECS ONE Add-in

Bring enterprise-grade calling directly into Microsoft Teams with the IPECS ONE Add-in.
Access IPECS ONE calling features quickly and seamlessly without leaving Microsoft Teams.

With a single click, users can make and receive internal and external calls, access voicemail, record calls, use click-to-dial, manage speed dials, and access CRM integrations.

After signing in to the IPECS ONE Add-in, users can enjoy the following features:

• Single business phone number (including desktop phone support)
• Simultaneous incoming call ringing
• User presence (Online, Offline, Busy, Do Not Disturb)
• Call history
• Voicemail access
• Contact synchronization

Getting Started

New to the IPECS ONE Add-in?

Visit here to learn more about IPECS ONE.

Before using the IPECS ONE Add-in, make sure the following applications are installed on your device.

For Microsoft Teams desktop and web

• IPECS ONE Add-in (Microsoft Teams app)
• IPECS ONE Add-in Desktop Call app

For Microsoft Teams mobile

• IPECS ONE Add-in (Microsoft Teams app)
• IPECS ONE Mobile App

System Requirements

• Supports Microsoft Teams desktop, web, and mobile
• Microsoft 365 account Enterprise account required
• IPECS ONE license required
• Windows 10 or later, or macOS 10.15 or later