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Zoho Desk for Microsoft Teams

av Zoho Corporation Private Limited

(6673 vurderinger)

Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.

Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.

Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.

Zoho Desk and MS Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.

Appfunksjoner

Når denne appen brukes, kan den
  • Kan sende data over Internett
  • Denne appen får tilgang til personlige opplysninger i den aktive meldingen, for eksempel telefonnumre, postadresser eller nettadresser. Appen kan komme til å sende disse dataene til en tredjepartstjeneste. Andre elementer i postboksen din kan ikke leses eller endres.

Rask oversikt

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