CDUF (Cognizant® Data Unification Framework)

Accelerating Unified Customer Intelligence with Azure

CDUF integrates multiple Azure services to deliver a single source of truth for customer data, enabling:

• Master Data Management (MDM)
• Customer 360° profiling
• Real-time data sync
• Entity de-duplication & survivorship
• API-based data publishing

Core Deliverables

• Unified Data Store: Azure PostgreSQL for golden customer records.
• Real-Time Ingestion: Azure Event Hub for streaming from CRM/ERP.
• Microservices Layer: Spring Boot services on AKS/Container Apps for match & merge logic.
• Stewardship UI: Azure Static Web Apps for CRUD and profile views.
• Search & Caching: Redis & Elasticsearch for performance.
• Analytics & Processing: Azure Data Lake & ACA for batch/real-time workflows.

Implementation Phases

• Assessment & Design: Source analysis, architecture blueprinting.
• Development: Microservices, ingestion pipelines, UI.
• Deployment: Container orchestration, CI/CD setup.
• Validation & Go-Live: Data accuracy checks, production rollout.