KAISPECare helps healthcare organizations manage patient care, clinical activities, and operational processes in a structured and connected way. From patient registration and appointments to consultation, billing, and follow-up, it brings everything together in one platform. This gives healthcare teams better visibility, improves coordination, and supports consistent care delivery across the organization.

Why KAISPECare

Healthcare delivery often involves multiple systems, manual coordination, and limited visibility across teams. KAISPE Care addresses this by providing a single platform to manage patient journeys, clinical records, and operational processes. It supports healthcare organizations in maintaining consistency across locations, improving coordination between care teams, and ensuring that both clinical and administrative workflows are managed in a connected way.

Microsoft ecosystem alignment

The solution is developed on Microsoft Power Platform, supporting secure and scalable healthcare operations:

Microsoft Power Apps
Microsoft Power Pages
Microsoft Power Automate
Microsoft Dataverse

This enables organizations to align with existing Microsoft investments while maintaining governance, security, and extensibility

Core capabilities

Patient management:

Maintain a centralized patient profile with demographic details, family linkage, and complete medical history across visits

Appointment and scheduling

Manage provider calendars, consultation slots, and visit types with clear control over availability

Multi-location operations

Support multiple clinics, specialties, and providers within a single system while maintaining consistency across locations

Provider and care team management

Configure doctors, specialists, and care teams with defined roles and workflows

Clinical records (EMR)

Capture structured medical records including vitals, history, diagnoses, medications, procedures, and follow-ups

Billing and insurance

Manage billing processes, insurance validation, claims tracking, approvals, and payment reconciliation

Procedure-based billing

Support billing aligned with clinical procedures and treatments

Patient engagement

Enable feedback collection and digital interaction across patient touchpoints

Connected applications

Patient portal: Patients can book appointments, view medical history, access reports, track invoices, and interact with the care team

Doctor portal: Providers can review patient records, manage consultations, document visits, and coordinate care

Back-office application: Administrative teams can manage front desk operations, billing, insurance handling, and operational monitoring

Integration and connectivity

Connects with key healthcare systems to support coordinated clinical and operational processes

Insurance and payers

Supports integration with insurance providers for eligibility checks, claims handling, approvals, and reconciliation

Laboratories and diagnostic centers

Connect with laboratories to manage test requests and receive results within the platform

Pharmacies

Enable coordination with pharmacy systems for prescription handling and medication tracking

ERP and external systems integration

Compatible with ERP systems for managing billing and invoice processes, along with support for third-party integrations

Connect with Hayan – AI Chatbot

Hayan is an AI assistant powered by Microsoft Copilot Studio and integrated within KAISPECare, support both patients and healthcare teams:

Patient agent for appointment booking, guidance, and common inquiries

Doctor assistant for quick access to patient history and consultation support

What’s included

Full solution with patient, doctor, and back-office applications

Administrative and operational views
Role-based access setup
Product documentation

Support

Break-fix support available post-deployment (contract required)
Deployment and initial configuration assistance
Customers will be able to use our Self-service Portal to log tickets and additional related materials

Additional information

KAISPE

Industry insights

KAISPE AI

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