Managed Services for Azure

Immeo removes the complexity of architecting, hosting and maintaining workloads and applications run on Microsoft Azure with a professional services team consisting of experienced and certified Microsoft Azure architects and cloud operations engineers. The service is offered to clients in order to ensure a profitable, secure and optimal settlement of their Azure platform and services and their business-critical applications.

Immeo focuses on business-oriented operations, i.e., acts as Single-Point-of-Contact for Cloud Operations Services and Application Management Services. Immeo offers a range of deployment and Azure infrastructure platform options for applications, customized to suit every specific need. The deployment options and their associated service levels will be customized in order to deliver optimal platform and application performance.

Immeo´s Managed Service for Azure is a natural continuation of the provided Cloud Readiness and Migration Assessment services, but it is not a prerequisite. Immeo provides a variety of managed services to cover all client needs for Microsoft Azure related management challenges.

Cloud Operations Services Immeo provides Cloud Operations Services for Microsoft Azure with different service level options, depending on client’s own cloud capabilities and strategic choices. In other words, Immeo together with the client determines the appropriate cloud operating model for the current client situation.

The cloud operations services consist of 24/7/365 monitoring, a service desk with service, change and incident management handling capabilities and the cloud platform operations, including maintenance and optimization of the Azure platform and services. Additionally, offered services include application performance management, cost optimization and management and service delivery management services.

Scope, terms and pricing of the Managed Services for Azure are agreed and regulated in the respective service agreement.