Microsoft Teams Phone Pilot: 1-Month Pilot Implementation

During this Pilot we will: • Define use cases and scenario to pilot with Microsoft Teams Phone. • Complete preparation checklist and remediation tasks • Teams Phone configuration including validation in customer production tenant • Configure at least one PSTN connectivity option for Teams Phone (Microsoft Calling Plans, Operator Connect, Teams Phone Mobile and/or Direct Routing) • Enable up to (50) users for Teams Phone with phone number assigned • Configure one Auto Attendant and Call Queue with phone number assigned. • Provide user adoption & administrator readiness • Offer support based on customer feedback • Provide next steps and findings for complete rollout