Microsoft Teams Phone Workshop

Equip your organization to confidently modernize your voice and collaboration experience with the Sikich Microsoft Teams Phone Workshop. This 1:1 engagement helps organizations understand the impact of Teams Phone, prepare their Microsoft 365 environment for deployment, and identify high-value use cases that drive measurable ROI.

Delivered by Sikich’s Modern Work experts, the workshop includes education, hands-on configuration support, pilot provisioning, end-user training, and a fully functional Teams Phone pilot setup.

As part of the engagement, your team receives a starter kit featuring (5) Teams Essentials + Teams Phone with Domestic Calling Plan licenses for two months, enabling your pilot users to experience the solution in a real-world environment.

Whether you’re replacing a legacy PBX, supporting a hybrid workforce, or consolidating communication tools, this workshop ensures you have the technical readiness, governance guidance, and user enablement needed to adopt Teams Phone with confidence.

What This Workshop Delivers

Setup & Pilot Provisioning

• Provision pilot users and create cloud accounts
• Assign Microsoft 365 licenses for the Teams Phone pilot
• Assign direct-dial phone numbers to pilot users
• Configure Teams Phone settings within Microsoft 365

Training & Enablement

• A dedicated training session for pilot users covering:
• How to configure and use the Teams client for calling
• Key capabilities within the Teams Phone admin portal
• Best practices for device usage, call handling, and user functionality
• Overview of configuration options and administrative controls

Support & Adoption

• Post-implementation support and open Qamp;A (up to 2 hours)
• Recommendations for rollout strategy, governance, and long-term adoption
• Licensing support:
• Includes (5) Teams Essentials + Teams Phone with Domestic Calling Plan licenses (2 months)

Target Audience

• IT & Infrastructure Leaders
• Microsoft 365 Administrators
• Operations & Business Systems Leaders
• Communications & Collaboration Owners
• Help Desk and Support Teams

Key Business Outcomes

Understand the value of Microsoft Teams Phone
Learn how Teams Phone simplifies your voice environment, consolidates tools, reduces costs, and delivers a modern calling experience for hybrid workforces.

Establish a secure and scalable foundation
Receive guidance on provisioning, admin configuration, and governance to ensure a stable, compliant rollout.

Identify the highest-impact use cases
Work with Sikich to determine where Teams Phone can immediately improve communication, mobility, and productivity.

Accelerate adoption with hands-on training
Pilot users receive live training on the Teams client and Teams Phone admin options to ensure a smooth onboarding experience.

Build a roadmap for full deployment
Sikich helps you evaluate ROI, understand device needs, and outline a path to scale Teams Phone across your organization.

Why Sikich

Sikich is a top Microsoft partner with 25+ years of experience helping organizations adopt modern communication and collaboration technology. With deep Microsoft 365 expertise and a structured HEADSTART approach, we help clients move quickly while minimizing risk.

Our model ensures:

• Expert-led guidance grounded in real-world experience
• A focus on business outcomes, not just technical setup
• Proven methodologies for pilot success and broader rollout
• Support from a Modern Work team experienced in Teams Phone deployments