Offer Description: Empowering Technician Video Intelligence with Azure-Powered Opsgentix AI Assistance

Capgemini’s Opsgentix AI Assistance is a transformative professional service offering designed to help Energy & Utilities organizations harness the full potential of Microsoft Azure to revolutionize technician video analysis. By leveraging Azure’s scalable AI and cloud capabilities, this solution enables customers to get started with or expand their use of Azure for intelligent video processing, operational analytics, and field service optimization.

How Our Professional Services Support Azure Adoption:

• Accelerated Azure Onboarding: We help customers rapidly deploy Opsgentix on Azure, integrating with services like Azure Video Indexer, Azure OpenAI, Azure Functions, and Azure Storage to build a robust, cloud-native video analysis pipeline.
• AI-Driven Video Insights: Our services enable customers to utilize Azure-based AI agents that analyze technician videos in real time—identifying faults, summarizing procedures, and enhancing safety compliance—without the need for in-house AI expertise.
• Custom Use Case Enablement: We tailor Azure-based workflows to customer-specific needs, such as SOP validation, HSE compliance, and predictive maintenance, ensuring that each engagement delivers measurable business value.
• Operational Efficiency at Scale: By automating up to 70% of manual video review tasks, our Azure-powered solution reduces operational overhead and improves first-time fix rates, helping customers scale their field operations efficiently.
• Secure and Compliant Architecture: Built on Microsoft Azure, Opsgentix ensures enterprise-grade security, compliance, and data governance, critical for regulated industries like Energy & Utilities.

Through this offering, Capgemini’s professional services not only help customers get started with Azure AI and video analytics, but also extend their Azure footprint by embedding intelligent automation into core field operations.