https://store-images.s-microsoft.com/image/apps.42214.5f325435-78cd-47b1-888a-b37e67569154.566dcdae-e03b-4767-bef2-83efa16b55df.1cfd87b6-5149-4827-ba7d-4ff814df6efa

Refine Intelligence

by Refine Intelligence

Streamline fraud alert resolution with customer-driven insights for banking teams.

Fraud teams at banks are overwhelmed by alerts: there’s check fraud, bank impersonation attacks, scams, and other suspect wire, ACH or Zelle transfers. Alerts must be quickly resolved, and the best context comes from the customers themselves. Yet banks hesitate to reach out: calling customers is labor intensive, creates friction, and yields few results.

At a glance

https://store-images.s-microsoft.com/image/apps.42431.5f325435-78cd-47b1-888a-b37e67569154.566dcdae-e03b-4767-bef2-83efa16b55df.c5148404-4951-446a-9263-085adfcb0ba9
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https://store-images.s-microsoft.com/image/apps.44696.5f325435-78cd-47b1-888a-b37e67569154.566dcdae-e03b-4767-bef2-83efa16b55df.87ad769b-835b-4403-ada2-8cdff2ec2fe2
https://store-images.s-microsoft.com/image/apps.56584.5f325435-78cd-47b1-888a-b37e67569154.566dcdae-e03b-4767-bef2-83efa16b55df.93079bf3-1761-4185-bfe2-b6872feffcf7
https://store-images.s-microsoft.com/image/apps.22655.5f325435-78cd-47b1-888a-b37e67569154.566dcdae-e03b-4767-bef2-83efa16b55df.4c5b5417-7c50-439a-a8e4-e119b447b256
https://store-images.s-microsoft.com/image/apps.11630.5f325435-78cd-47b1-888a-b37e67569154.566dcdae-e03b-4767-bef2-83efa16b55df.f016f924-03f3-4e92-8afb-abf7525a8824
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