24/7 Managed Extended Detection and Response and SOC by Netox

Netox MXDR / SOC 24/7 is a Finnish-built managed security service delivering continuous threat monitoring, investigation, response, and ongoing security improvement for organizations operating in Microsoft environments. The service is designed for mid-market and enterprise organizations, public sector entities, and regulated industries that rely on Microsoft cloud technologies and require 24/7 security operations without building and staffing their own SOC. It is particularly valuable for organizations that have invested in Microsoft security capabilities but need expert-led operations, tuning, and continuous improvement. Netox delivers human-led managed services through Azure Lighthouse, enabling secure, governed, and continuous management of the customer’s Azure and Microsoft security environment. Using delegated access, Netox security analysts operate directly within the customer tenant to manage and improve security operations in real time. The managed service operates natively within the Microsoft security ecosystem, leveraging Microsoft Defender XDR and Microsoft Sentinel for centralized logging, analytics, and response. It includes 24/7/365 monitoring by security analysts supported by automation and AI-driven tooling. The service covers incident triage, investigation, containment recommendations, coordinated response, and structured reporting. A key element of the managed service is continuous operational improvement. This includes detection tuning, automation development, log ingestion and cost optimization, and structured security posture recommendations. The objective is to reduce attack surface, improve detection accuracy, shorten response times, and strengthen long-term resilience. Within the customer’s Azure environment, Netox manages and operates security monitoring, detection engineering, incident handling processes, and integrations between Microsoft security tools and customer systems. The service ensures that security capabilities are not only deployed but actively used, maintained, and continuously improved as part of daily operations. Customers must have appropriate Microsoft security licensing and an Azure environment capable of supporting centralized logging and monitoring. Azure Lighthouse delegation, defined incident contacts, and agreed governance processes are required for service delivery. Microsoft consumption and licensing costs remain the customer’s responsibility. Response actions that may impact business operations are executed according to agreed approval and governance models.