Self-Service Portal for Automation
by Kelverion
Add a Self-Service interface enabling users to easily interact with your automated processes
The Automation Portal is an easy-to-configure, lightweight web application that provides a Self-Service capability dedicated to automating IT service requests.
The ethos of the portal is to provide a simple narrative-led Self-Service Portal where the end user or service desk agent can be guided through requesting IT services, allowing you to build scalable requests, capturing the data required to drive an automated process.Key features and benefits:
Automation-focused. Rather than adapting a service desk interface to build an automation request, the Portal is dedicated to driving automation.
Drive your automation tool of choice, interface with tools such as:- Azure Automation.
- Azure Functions.
- Power Automate.
- System Center Orchestrator.
- Terraform.
- Red Hat Ansible.
- PowerShell.
It is fast to deploy and easy to configure, typically deployed in less than an hour, and it takes longer to decide what you require in a service request than it takes to build it.
A Mobile App for iOS devices presents the same requests as the standard browser interface, enabling users to trigger automation requests wherever they are.
The Portal has ready-built Integrations for Orchestrator and Azure Automation, and a full REST API allowing integration with any other automation platform, plus the ability to trigger Webhooks to initiate automation on Request Submission.
The dashboard provides visibility of automation benefit realization, displaying the number of process executions and the savings gained in both time and money.
How is the Kelverion Automation Portal different?
Building Automated Service Requests can be a drawn-out process, complicated by the data structure of your service management tool. The Automation Portal has been specifically designed to capture validated information to drive automated processes successfully for your automation tool of choice.
Deployed as an IIS VM Machine with an Azure SQL database, it avoids the lengthy list of prerequisites required by other portal options, enabling a low-cost, scalable solution.
This offer can be complemented with the Runbook Studio Automation for Azure offer. The Runbook Studio includes over 50 production-ready automation use case runbooks. The Automation Portal includes request offerings that trigger the runbooks, which are part of that automation solution.
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