Microsoft Marketplace | cloud solutions, AI apps, and agents

Enterprise Contact Center implementation on Dynamics 365Netwise S.A.

+2

The Future of Customer Engagement: Exploring the Digital Contact Center on Dynamics 365

1 out of 60

Dynamics 365 CRM OnTrack Virtual Coworker Membership for New CRM UsersAzamba

+3

Expert CRM implementation and support, high adoption rates and pre-built add-ons for small businesses at a fixed monthly fee with 100% Money-Back Guarantee.

2 out of 60

Dynamics 365 CRM OnTrack Virtual Coworker Membership for Existing CRM UsersAzamba

+2

Expert CRM support, successful implementations, high adoption rates and pre-built add-ons for small businesses at a fixed monthly fee with 100% Money-Back Guarantee.

3 out of 60

Copilot Value Discovery – 3-days workshopproMX AG

+3

The Copilot value discovery engagement is a structured service designed to help organizations understand and leverage the transformative power of AI through Microsoft Copilot.

4 out of 60

Role-based Copilot for Dynamics 365 - WorkshopproMX AG

+3

This comprehensive workshop empowers various departments to leverage the advanced capabilities of Microsoft Copilot integrated with Dynamics 365, ensuring enhanced efficiency and productivity.

5 out of 60

HSO Dynamics 365 Sales & Service: 1 Hour DiscoveryHSO

+3

HSO Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More

6 out of 60

Dynamics 365 Contact Center Deployment & Support ServicesCognizant

+3

Cognizant's Microsoft Dynamics 365 Contact Center Implementation, Upgrade, and Support Services

7 out of 60

Enterprise Service Management for D365: 12Wk + ImplementationEnterprisecloud

+3

Microsoft Dynamics 365 for IT Support, Customer Service and Employee Service.

8 out of 60

Salesforce to Dynamics 365 MigrationAlithya Fullscope Solutions, Inc.

+3

Migrate Salesforce users to Microsoft Dynamics 365

9 out of 60

Student Lifecycle CRM: Student Journey map and CRM Implementation roadmap 4 wk consultingFrequency Foundry Inc.

+3

This is a select offer for consulting services related to enterprise discovery of needs for higher education institutions considering a CRM solution.

10 out of 60

Microsoft Dynamics 365 - Document Management AcceleratorVelrada

+3

This solution optimizes Microsoft Dynamics 365 document management with scalable, secure, and customizable integration with SharePoint, improving efficiency and compliance.

11 out of 60

Elevate Customer Experience with Microsoft Copilot and AgentsCapgemini Group

+3

Empower the next generation of customer engagement with Microsoft Copilot and Agents

12 out of 60

Root16 Level of Effort Salesforce Migration EvaluationRoot16, LLC

+3

A free consultation to show you what it will take and how to get started migrating from Salesforce to Dynamics.

13 out of 60

Nexer 10 Day Assessment for Microsoft Contact CenterNexer Group AB

+3

Nexer's 10-Day Assessment ensures a smooth Microsoft Contact Center setup, enhancing AI-driven efficiency.

14 out of 60

CRM FoundationCapgemini Group

+3

The CRM Foundation offering from Capgemini focuses on the ideal preparation of a future Microsoft Dynamics CRM Transformation.

15 out of 60

CRM BoosterCapgemini Group

+3

The CRM Booster offering from Capgemini focuses on unlocking the full potential of Dynamics 365 CRM.

16 out of 60

Dynamics 365 CRM Sales Implementation Package 4-Week PackageUniverseit

+3

We will help you setup and implement your Sales module in Dynamics 365

17 out of 60

Safety & Recall SolutionTech Mahindra Limited

+3

The platform captures safety alerts from various data sources, processes for issue detection, and integrates with customer care functions to improve operational efficiency and customer satisfaction.

18 out of 60

Copilot Studio: 1-Day WSCrm - Konsulterna i Sverige AB

+3

Optimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.

19 out of 60

KMicro Health Check for Dynamics 365KMicro Tech, Inc.

+3

Custom tools, cutting-edge AI, and interactive sessions deliver deep insights into your system's performance and usage. Get actionable results to optimize your Microsoft Dynamics 365 environment.

20 out of 60

Telco 360Tech Mahindra Limited

+3

A comprehensive Microsoft Dynamics 365 CRM solution for the Telecommunications Industry

21 out of 60

Subscribe.NxtTech Mahindra Limited

+3

A subscription-based platform to manage products and services

22 out of 60

Copilot Discovery Voice AI Agent WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT

+3

The IVR workshop focused on integrating Microsoft Copilot with Dynamics 365 Customer Service Workspace to enhance call flows and customer interactions. Key highlights included designing IVR workflows.

23 out of 60

Autonomous Agent Website Q&A WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT

+3

The goal of this workshop is to empower organizations to enhance website interactions using Microsoft Copilot by implementing both structured and dynamic conversational approaches.

24 out of 60

Greenhouse Gas Applicability and Materiality Assessment with Microsoft Sustainability ManagerRSM Product Sales LLC

+3

We will identify your Scope 1, 2, and 3 categories and set up a trial of Microsoft Sustainability Manager for your reporting needs

25 out of 60

Accelerate Revenue Generation with Dynamics 365 SalesCongruentX LLC

+3

Unlock the full potential of Dynamics 365 Sales and Activate Digital Selling with our CX Impact Acceleration approach

26 out of 60

CX Success Program Platinum Subscription for Dynamics 365 SalesCongruentX LLC

+3

The CX Success Program - Platinum Subscription delivers enhanced user adoption and Dynamics 365 optimization services to ensure your CRM investment delivers measurable results.

27 out of 60

CX Success Program Gold SubscriptionCongruentX LLC

+3

CRM Onboarding, User Adoption with Ongoing Dynamics 365 Sales Support The Gold plan focuses on getting your team up and running with expert-led onboarding and more

28 out of 60

Microsoft Dynamics 365 Contact Center Deployment & Managed ServicesNasstar

+3

Nasstar's Microsoft Dynamics 365 Contact Center Implementation, Upgrade and Managed Services

29 out of 60

Quick Start Pack Dynamics 365 Customer ServicePRODWARE SPAIN

+1

Consigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware

30 out of 60

Copilot Features in Dynamics 365 Business CentralTruNorth Dynamics

+2

This course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows

31 out of 60

BearingPoint Diagnose Workshop Dynamics 365 Customer ServiceBearingPoint

+3

Workshop zur Optimierung Ihrer Serviceprozesse mit Dynamics 365 Customer Service

32 out of 60

BizApp Deployment Services - Dynamics 365 Contact CenterBizApp

+3

Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!

33 out of 60

Customer Churn Risk for Banks: 2 Hour AssessmentNetwoven Inc.

+3

Explore the strategies and methods to reduce customer churn risks in banks using AI-powered banking solutions from Netwoven.

34 out of 60

Dynamics 365 Customer Service Unified Customer Engagement ImplementationJourneyTEAM

+3

Unified Customer Engagement with Dynamics 365 Customer Service, Power Pages, & Copilot Studio

35 out of 60

Salesforce to Dynamics 365 Migration: 2 Hour Free WorkshopNetwoven Inc.

+3

Assess your Salesforce environment and receive expert guidance for a smooth, secure migration to Microsoft Dynamics 365 Sales.

36 out of 60

Microsoft Dynamics 365 Customer Service - 2 Hour Free WorkshopNetwoven Inc.

+3

Discover how Dynamics 365 Customer Service can elevate your support operations with Netwoven’s 2-hour free workshop designed to align business needs with AI-powered service transformation.

37 out of 60

Dynamics 365 Customer Service ImplementationWestern Computer

+1

Fast-track Dynamics 365 Customer Service: streamline support and boost satisfaction in 6 weeks.

38 out of 60

Synoptek Dynamics 365 Contact Center: 4-Week Discovery, Assessment, and PoCSynoptek

+1

A 4-week engagement to assess, design, and prototype an AI-enabled Dynamics 365 Contact Center—driving efficiency, scalability, and modern customer experiences.

39 out of 60

Bytebase Professional ServiceBytebase

+1

Standardized database schema migrations and data changes with review, linting, and GitOps.

40 out of 60

Avanade Intelligent Contact CenterAvanade, Inc.

+3

An AI-driven, pre-packed solution that gets you up and running with an MVP in just 12 weeks. And with 21 months of support, you’ll continue to modernize and transform your customer service.

41 out of 60

Nexer Care 365 – Managed Service for Microsoft Dynamics 365 Customer EngagementNexer Group AB

+3

Care 365 transforms Dynamics 365 management into a continuous value engine.

42 out of 60

Customer Service Copilot Agent by TRUE.orgTRUE.org

+3

Implement a custom AI Microsoft Copilot Agent to streamline customer service, reduce handle time, and boost agent productivity using Microsoft Copilot Studio and CRM integration.

43 out of 60

专业售后服务解决方案上海南洋万邦软件技术有限公司

+1

Streamline support processes and deliver exceptional service with 南洋专业售后服务解决方案

44 out of 60

TSG Dynamics 365 CRM ImplementationTechnology Service Group Ltd

+3

Our Dynamics 365 CRM Implementation is tailored to fit your business.

45 out of 60

LTM Business Apps Dynamics 365 Data ArchivalLTIMindtree Limited

+3

LTM’s Dynamics 365 Data Archival solution enables businesses to efficiently archive historical data and seamlessly migrate it to cost-effective cloud-based storage

46 out of 60

Healthcare Contact Center ModernizationQuisitive

+2

Reimagine patient and member engagement with AI-driven triage, call summarization, and intelligent deflection—creating a connected digital front door that helps itself.

47 out of 60

Intelligent Prior Authorization for HealthcareQuisitive

+3

Automate and orchestrate the entire prior authorization (PA) lifecycle—eligibility checks, submissions, status updates, and appeals—using intelligent, API-first Microsoft AI agents

48 out of 60

Salesforce to Dynamics 365 CRM MigrationQuisitive

+3

Migrate with confidence to a healthcare-ready CRM built on the Microsoft Cloud

49 out of 60

Microsoft Copilot for Service – Enablement & AdvisoryEvincible Solutions

+1

Evincible Solutions empowers customer service teams to work faster and smarter by deploying Microsoft Copilot for Service within Dynamics 365 Customer Service.

50 out of 60

Modernise your customer service with Dynamics 365 Contact CenterColumbus Global

+3

Columbus offers a structured implementation service for organisations looking to modernise customer service by moving away from fragmented, legacy contact centre solutions.

51 out of 60

Copilot Studio – AI Agents Proof of Concept by C-venC-ven Technologies

+3

Build and validate a custom AI agent using Microsoft Copilot Studio to prove real business value in weeks.

52 out of 60

HSO Dynamics 365 Sales and Service 10 week implementationHSO

+3

Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More

53 out of 60

From Salesforce to Microsoft CRM Migration on Dynamics 365 - Briefing by Cluster ReplyReply

+3

Accelerate your organization’s CRM transformation with a focused online 2–4 hour session focused on migrations from Salesforce to Microsoft-based CRM solutions built on Dynamics 365.

54 out of 60

WhatsApp & SMS Integration for Dynamics 365 using TwilioConfiz Limited

+3

Enable WhatsApp and SMS messaging in Dynamics 365 using Twilio, even where native connectors are missing, including Sales, Customer Insights Journeys, Customer Service, and Field Service.

55 out of 60

IVR Connector for Microsoft Copilot Studio | AI-Powered First-Level Support & Intelligent Agent HandoffAcuvate Software Limited

+3

Acuvate’s IVR Connector transforms IVRs into AI-powered support with seamless human handoff delivering 30% faster resolution.

56 out of 60

PwC for contact centre capability and maturity assessmentPwC (Global)

+1

The assessment has been designed to help organisations understand how ready their contact centre is to evolve from a legacy service model to a modern, future-ready operation.

57 out of 60

Dynamics 365 Customer Engagement with Intelligent Agent AutomationVervint

+2

Implement Dynamics 365 Customer Engagement with three AI agents built in Microsoft Copilot Studio to automate customer interactions, cut response times, and improve service quality through workflows.

58 out of 60

Dynamics 365 Sales: Click Installation Starter PackageBond Consulting Services

+3

Ideal for teams who need a user-friendly email editor and bulk email send and tracking capabilities with subscription management.

59 out of 60

Visionet Salesforce to Microsoft Dynamics 365 Modernization AcceleratorVisionet Systems, Inc

+3

De-risk and accelerate Salesforce to Dynamics 365 modernization with automation, AI, and Azure-native integration.

60 out of 60

Dynamics 365 Customer Service

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