The All-in-One AI Agent Platform
izdevējs Born Digital s.r.o.
Automates customer interactions and workflows using conversational and generative AI.
Born Digital – The All-in-One AI Agent Platform
Born Digital is a next-generation conversational and generative AI platform that automates customer interactions and back-office workflows — across voice, chat, email, and “digital human” interfaces.
By deploying Born Digital, you unlock:
- AI Agents — intelligent virtual agents that understand, execute, and resolve tasks end-to-end
- Omni-Channel Automation — support for voice, chat, email, social messaging, and more
- Digital Humans — humanlike avatars (head-only or full-body) that converse naturally, in your brand persona, across languages
- No-Code Design — build, adapt and deploy agents visually, without writing code
- Advanced Analytics & Insights — real-time conversation analytics, performance dashboards, and opportunity identification
- Enterprise Integrations & Scale — connect with CRMs, contact center platforms, backend systems; cloud-agnostic or on-premise deployment
Beyond simple bots
Unlike rule-based voicebots or chatbots, Born Digital’s virtual agents combine conversational AI and generative AI to produce more natural, context-aware interactions.
Full lifecycle support
These agents don’t just converse — they can execute tasks (e.g. pull data, update records, trigger workflows) and reach resolution, automating both customer-facing and internal processes.
Multilingual, multi-modal
Born Digital supports all languages, enabling seamless global operations. Whether voice, chat, or email, agents can understand and respond in the user’s language.
Branded, humanlike interaction
With Digital Humans, you can put a face (or persona) to the AI. This drives trust and engagement, especially for use cases in sales, public services, healthcare, etc.
No-code + extensibility
Non-technical users can design and maintain agents via drag-and-drop tools. At the same time, developers can extend or integrate deeper via APIs and connectors.
Insight-driven optimization
Sophisticated analytics give you visibility into conversation performance, agent coaching opportunities, root causes of contacts, and automation potential.
Purpose-built for enterprise scale
Born Digital supports both cloud and on-prem deployments, with scalable infrastructure, security, and compliance features.