Microsoft 365 Copilot - Readiness & Adoption

This offer is designed for organizations that have licensed or are planning to enable Microsoft 365 Copilot and want to drive real organizational usage, starting with Copilot Chat as the primary entry point for adoption.

Copilot Readiness & Adoption prepares both the technical foundations and the business-driven adoption model required for a successful Copilot rollout. Arkano combines essential Microsoft 365 readiness, security and governance with a strong focus on Copilot Chat usage, change management and real work scenarios identified together with the business.

The engagement helps organizations move from Copilot availability to everyday usage, ensuring users understand how to apply Copilot Chat to their roles, priorities and daily tasks.

Key activities include:

• Microsoft 365 tenant, licensing and baseline readiness assessment
• Security, permissions and data governance validation to support safe Copilot usage
• Oversharing and compliance risk mitigation
• Copilot activation with a focus on Copilot Chat as the primary adoption channel
• Business intake sessions to identify priority use cases by role and function
• Adoption and change management strategy aligned with business objectives
• Role-based enablement sessions focused on real work scenarios
• Activation of Copilot Champions and internal adoption networks
• Initial adoption, engagement and usage metrics baseline

Value and outcomes

Customers gain a secure and governed Copilot-ready environment, active Copilot Chat usage across the organization, confident users, measurable adoption, and a solid foundation to scale Copilot and extend it with advanced capabilities such as intelligent agents. This offer can be delivered independently or as part of Arkano’s broader Copilot Value Framework.