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Modern Collaboration Assessment (MOCA) – Are you getting the best out of your Tools, Processes & People across Microsoft 365?

Sysdoc Limited

Sysdoc's MOCA is a structured assessment to help your organisation identify inefficiencies and opportunities to get the best out of Microsoft 365 for productivity, collaboration, and ways of working.

Are your people using the right Microsoft 365 tools for the right purposes? Is your organisation running duplicate processes and paying for duplicate tools to do the same thing? Many organisations invest in Microsoft 365 but struggle to realise its full potential. The Modern Collaboration Assessment (MOCA) helps you understand how your teams are currently collaborating – and how to improve it.

In this engagement we analyse your organisation’s use of Microsoft 365 collaboration tools (including Teams, SharePoint, OneDrive, Outlook, Loop, Viva, and Planner) and compares it against Microsoft’s Modern Collaboration Architecture (MOCA) framework. We identify gaps, overlaps, and opportunities to enhance digital collaboration, minimise friction, and boost productivity.

Whether you’re just getting started with Microsoft 365 or looking to optimise your digital workplace, this assessment provides the clarity and direction you need to move forward with confidence.

What You’ll Gain - Collaboration Assessment Report – A detailed view of how your organisation currently uses Microsoft 365 tools, highlighting strengths, gaps, and areas for improvement. - “Which Tool When” Guidance – Clear recommendations on how to align Microsoft 365 tools to specific collaboration scenarios (e.g. when to use Teams vs Outlook, SharePoint vs OneDrive, or Viva vs Yammer). - Improvement Roadmap – A prioritised set of actions to improve adoption, governance, and collaboration behaviours – ranging from quick wins to longer-term initiatives. - Use Case Alignment – Practical examples of how to apply Microsoft 365 tools to real-world collaboration needs across teams, departments, and communities.

What We Offer - Usage & Behaviour Analysis We assess how your people currently use Microsoft 365 tools for meetings, document collaboration, knowledge sharing, and communication.

  • Cost saving evaluation Evaluation of system usage to identify underutilised or redundant tool - MOCA Framework Evaluation We apply Microsoft’s MOCA model to evaluate your collaboration landscape across four key dimensions: personal productivity, team collaboration, community engagement, and knowledge management. - Tool Alignment & Recommendations We provide tailored guidance on how to better use Microsoft 365 tools – such as Teams, SharePoint, OneDrive, Outlook, Viva, and Loop – to support your business goals. This includes “Which Tool When” scenarios, governance suggestions, and training needs. - Roadmap for Change We deliver a practical roadmap to improve collaboration and maximise value from your systems and tools. This may include information governance, training for your people, change and comms, or unused Microsoft feature enablement.

Who Should Engage This assessment is ideal for digital workplace leads, programme and transformation leaders, collaboration champions, and business leaders who want to: - Maximise the value of their Microsoft 365 investment

  • Cut costs on duplicate or wasted licensing spend - Improve cross-team collaboration and reduce tool confusion - Support hybrid work and knowledge sharing - Prepare for Copilot and AI-readiness by improving content structure and collaboration behaviours
  • Reduce the risk to your business of poor information governance and use.

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