Backbone AI

Ask compliance questions powered by your organization's documents.

Backbone AI – Compliance Intelligence for Food Safety Teams

Backbone AI brings compliance intelligence into your Microsoft 365 environment. Designed for food safety and quality teams, Backbone continuously assesses your procedures, records, and policies against major food safety frameworks — and lets you ask natural-language questions about your compliance status, directly from Microsoft Teams or Outlook.

What Backbone AI does:

• Connect your quality documentation to globally recognised standards including BRCGS Food Safety, IFS Food, FSSC 22000, and more — with your compliance picture updated automatically as documents change.
• Manage client requirements, prioritise tasks, automate admin, streamline CAPAs, and prepare for audits in minutes rather than days.
• Make faster, better-informed decisions with answers grounded in your own documents — not generic guidance.

How it works inside Microsoft Teams:

Ask Backbone natural-language questions and get referenced, evidence-backed answers without leaving Microsoft Teams:

• "Are we covered for allergen management under IFS Food?"
• "What evidence do we have for CCP monitoring?"
• "Where are our biggest gaps before the audit next month?"

Every response cites the source documents and framework criteria it is based on. Backbone makes uncertainty explicit — if evidence is missing or incomplete, it tells you so.

For who?

Backbone AI is built for food and beverage quality teams: QA Managers, Food Safety Officers, and compliance leads at manufacturing, processing, and distribution companies who need a fast, reliable view of their certification readiness.

Important: An active Backbone AI account is required

In order to use this app, you must have an active Backbone AI account linked to your Microsoft 365 tenant. This app does not function as a standalone tool. To sign up or learn more, visit usebackbone.ai or contact us at hello@usebackbone.ai.

AI-generated content may contain errors. If something seems wrong or you get unexpected responses, contact support@usebackbone.ai.