https://catalogartifact.azureedge.net/publicartifacts/89688480.c269da47-30da-475a-9ed4-31eaf0fa5b20-5817ec28-3ddb-4a57-a3e8-736bff1d316f/b646a316-f68c-4502-9698-90e802ae0bb9_Marketplace%20icon.png

Bloomfire

Bloomfire Inc에 의해

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Access Trusted Company Knowledge & Answers from Bloomfire in Microsoft Teams

Stay focused and keep work moving—without leaving Microsoft Teams.

The Bloomfire App for Teams connects your company’s conversations directly to trusted knowledge and resources. Instead of breaking focus to switch tabs, employees can search, share, and act on information right inside their chats and channels.

AI Features in Bloomfire for Teams

For organizations that have Bloomfire’s AI capabilities enabled, Bloomfire for Teams includes AI-powered features that help employees find information faster and get answers based on your company’s knowledge. These features use Bloomfire’s AI engine, which includes large language models (LLMs) and retrieval-augmented generation (RAG), to analyze content in your Bloomfire Communities and return relevant results.

How AI is used:

The Ask AI feature uses AI to generate answers grounded in the content stored in your Bloomfire Communities.

The Bloomfire Bot can utilize Ask AI to deliver answers within a channel

Important AI disclosures:

AI-generated content may contain inaccuracies or incomplete information. Users should review results before relying on them.

Bloomfire’s AI only uses content stored within your Bloomfire Communities. It does not train on or store data from your Microsoft Teams messages.

AI capabilities are only available for organizations that have explicitly enabled Bloomfire’s AI features and can be configured by administrators.

What you can do with the Bloomfire App for Teams:

Ask questions and get instant answers from Bloomfire’s trusted knowledge base

Access your most frequently used resources and share them seamlessly in-channel

Search and browse the full depth of your Bloomfire Communities without leaving Teams

Stay engaged with notifications in Teams, so you never miss important updates or content activity

Why organizations choose Bloomfire for Teams:

Reduce wasted time and friction caused by constant context switching

Keep employees engaged with company knowledge through timely, in-app updates

Increase adoption of knowledge resources by making them available where people already work

Empower employees to make faster, higher-quality decisions with easy access to trusted answers

Bloomfire transforms scattered knowledge into a connected, actionable asset by embedding it into daily workflows. With Bloomfire for Teams, your employees stay in the flow of work—saving time, avoiding duplication, and staying aligned on the information that matters most.

To get started, your organization will need an active Bloomfire account with the integration enabled. Not sure if you already have access? Our support team can check and guide you through the next steps. Contact us at support@bloomfire.com.

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