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Calling Plans Pilot: 5-days Implementation

ProServeIT

Price: 3,000
Company Size: SMBs and Enterprise Organizations Implementation: 3-5 days

With adopting Microsoft Phone System and Calling Plans, you can switch to Voice-Over Internet Protocol (VoIP), allowing you to make calls over the Internet (instead of a regular phone line). This reduces costs and maintenance requirements and introduces work-from-home or remote office capabilities into your organization.

Benefits

  1. Receive Implementation Support: Receive guided, 1-on-1 setup, implementation support, and documentation around call flow design, direct routing scripts to add/remove users.
  2. Achieve cost-efficiency: Switch from a CapEx to OpEx model and reduce your overall costs and maintenance requirements.
  3. Test before org-wide implementation: Test out Direct Routing, through Teams and SIP services, and find out firsthand if it’s a valid replacement for your phone system.

Deliverables

  1. Conduct a full review of current Office365 requirements and licensing, and fully configure your Office 365 tenant for use with Microsoft Teams Voice.
  2. Configure one (basic) auto attendant and associated simple call queue, establish SBC instance and Hostname, and pair the SBC instance with the Microsoft Teams PBX.
  3. Assign appropriate phone numbers through your SIP carrier for up to 5 users accounts and up to two IP phones, which will be used to conduct functionality testing.

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