Voitel Lynk

Centralize your business communications — telephony, chat, reports, WhatsApp, artificial intelligence, and much more — directly within Microsoft Teams with Voitel Lynk. Make and receive calls, send and receive messages via chat and WhatsApp, access contacts, call history, and voicemail, integrate with your CRM, and manage your extension without leaving Teams. To use this app, you must have a Voitel Lynk account.

Voitel Lynk brings advanced Unified Communications capabilities into your team’s daily workflow, reducing reliance on multiple tools and increasing productivity in hybrid and remote environments.

Key features:

• Calls to external numbers, extensions, and corporate contacts
• WhatsApp and CRM integration
• Artificial intelligence for call transcription and summarization
• Complete call history
• Voicemail access with transcription
• Access to call recordings
• Instant messaging between extensions and groups
• Call routing and extension rules configuration
• Integrated video conferencing (PABX Ultimate)

Compatible with Microsoft Teams on desktop, web, and mobile versions.

Getting Started

To start using this application, ensure that you have Voitel Lynk Web or Voitel Lynk Desktop installed, along with a Voitel PBX configured in your environment.

For step-by-step instructions, please refer to the

user guide.

New to Voitel?

Learn more.

System Requirements

• Supports Microsoft Teams desktop, web, and mobile apps (Note: mobile supports viewing/editing extensions and call logs only).
• Available for customers with an active Voitel PBX.
• Voitel Lynk Web or Voitel Lynk Desktop is required to make calls.

Artificial Intelligence Notice: Content generated by Artificial Intelligence may contain inaccuracies. If you identify any inappropriate information, please contact us at: contato@voitel.com.br