NICE CXone Voice Connectivity for 365

NICE CXone Voice Connectivity for Microsoft 365 provides global, carrier-grade voice services—delivered over a secure internet connection.

• Safeguard every contact center interaction
• Reduce dropped calls and abandon rates
• Simplify budgeting with predicable monthly costs
• Streamline collaboration between contact center agents and Teams users throughout your organization with CXone directory and presence synchronization
• Transform Teams from a basic softphone into a customer experience endpoint, eliminating the need for separate communication endpoints and the time lost switching between them.