Cielo Costa Support and CI - Professional Service - 600 hours

Cielo Costa’s Support & Continuous Improvement (CI) Service offers organisations a simple, flexible way to access Microsoft-certified expertise. Customers purchase a block of hours each quarter, which can be used for both support and continuous improvement activities across Microsoft 365 and Azure environments. You can use your hours for incident resolution, service requests, enhancements, new feature development, business process automation, data analytics, migration planning and many other services. We help you manage the backlog of work and the available budget, assigning our best resources to your current priority.

Our commitment to customer success is reflected in our long-standing partnerships—many organisations choose to renew with Cielo Costa year after year, valuing our proactive approach and measurable results. With a dedicated account manager and access to a team of Microsoft specialists, you benefit from consistent service quality, rapid response times, and ongoing innovation. Whether you’re looking to optimise your Microsoft environment, accelerate digital transformation, or simply ensure business continuity, our flexible model adapts to your evolving needs, helping you achieve more with your IT investment.