https://store-images.s-microsoft.com/image/apps.36996.2878b113-6692-4c35-b5e0-24476967a6f0.be3d5c94-c5c4-4e2f-aa08-84904bf48b98.0c25169a-3cba-4b7b-824f-b81dccb50554
Iride® Voice
作成者: Almawave
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speech and voice data analysis for contact centers
Speech Analytics tool used by the most important organizations in the world to boost the value of voice data in contact centers to guarantee high performing customer service across all the customer interaction-intensive industries.
This unique solution features state-of-the-art proprietary Speech-To-Text and Natural Language Processing (NLP) to extract, index and analyze phone calls. These features, combined with dozens of dashboards to discover new trends from your phone calls.
Iride® Voice allows structured and unstructured data to be analyzed and exploited to boost customer interaction, reduce churn, augment ROI and explode your Net Promoting Score.
概要
https://store-images.s-microsoft.com/image/apps.5798.2878b113-6692-4c35-b5e0-24476967a6f0.be3d5c94-c5c4-4e2f-aa08-84904bf48b98.b28c6702-530d-4be4-9067-ce9ac05ad34b
https://store-images.s-microsoft.com/image/apps.6455.2878b113-6692-4c35-b5e0-24476967a6f0.be3d5c94-c5c4-4e2f-aa08-84904bf48b98.460a2c4b-daf3-41f0-b593-b07e2e9141f0
https://store-images.s-microsoft.com/image/apps.42119.2878b113-6692-4c35-b5e0-24476967a6f0.be3d5c94-c5c4-4e2f-aa08-84904bf48b98.de97a4d5-0696-4b5b-9646-d4c4869b4e10
https://store-images.s-microsoft.com/image/apps.48143.2878b113-6692-4c35-b5e0-24476967a6f0.be3d5c94-c5c4-4e2f-aa08-84904bf48b98.17dcbac2-ec46-4fdc-ad6e-37bd6edaa02a
https://store-images.s-microsoft.com/image/apps.58276.2878b113-6692-4c35-b5e0-24476967a6f0.be3d5c94-c5c4-4e2f-aa08-84904bf48b98.e935ea3e-1331-4cc3-8375-22a6bb9bcd5e