Identity & Access Governance

AIM Identity & Access Governance Services

AIM delivers professional services for Microsoft Entra ID and Microsoft Entra External ID to secure, govern, and optimize workforce and customer identities across Azure and hybrid environments.

This engagement strengthens identity foundations, reduces credential-based risks, enables modern authentication, and aligns access controls with Zero Trust principles.

Workforce Identity & Access Management

• Entra ID tenant configuration and optimization
• Role-Based Access Control (RBAC) and least-privilege design
• Hybrid identity synchronization and secure on-prem integration
• Privileged Identity Management (PIM) and admin hardening
• Environment separation and identity governance practices

Customer Identity & Access Management (CIAM)

• Microsoft Entra External ID tenant setup
• Custom B2C user journeys and Identity Experience Framework policies
• Social and enterprise identity provider federation
• Branded and personalized authentication experiences

MFA & Conditional Access

• Risk-based Conditional Access policies
• Multi-Factor Authentication enforcement
• Break-glass and emergency access handling
• Privileged access protection

Identity Governance

• Access reviews and entitlement management
• Joiner–Mover–Leaver lifecycle alignment
• Least-privilege enforcement

Deliverables

• Hardened Entra ID and External ID tenant configuration
• Custom CIAM user journeys and policies
• Conditional Access and governance documentation
• Zero Trust access control matrix and risk register
• Executive summary with maturity scorecard and roadmap
• Operational handover and admin training

What Is Not Included

• Ongoing managed operations or 24×7 monitoring
• Large-scale custom application development
• Full legacy Active Directory tenant migration
• Continuous access review orchestration
• Licensing procurement