Microsoft Marketplace | cloud solutions, AI apps, and agents

Microsoft Dynamics 365 Customer ServiceCognizant

+3

Customer Service solutions envisioning, deployment and support services based on Dynamics 365 Customer Service.

1 out of 60

IBM Customer & Field Service Transformation with Dynamics 365: 5 Months ImplementationIBM Consulting - EA

+3

IBM Customer & Field Service Transformation helps clients create, deploy, and manage world-class customer service experiences, improve customer satisfaction, and expand relationships.

2 out of 60

Catalyst Envisioning: 1 Week WorkshopCognizant

+2

A design thinking lead workshop to envision the most impactful digital transformation for your business

3 out of 60

CRM FoundationCapgemini Group

+3

The CRM Foundation offering from Capgemini focuses on the ideal preparation of a future Microsoft Dynamics CRM Transformation.

4 out of 60

Wipro Copilot in a Day using Dynamics 365Wipro Ltd

+3

The Wipro Copilot in a Day Workshop is designed to help clients learn generative AI for Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service and Customer Insights.

5 out of 60

Government Accelerator: 2-Hour Discovery AssessmentHSO

+3

A cloud-based platform built for Public Sector teams to streamline processes and deliver better services leveraging Microsoft Power Apps

6 out of 60

Digital Contact Center ReadyPricewaterhousecoopers LLP

+3

Transform customer service interactions with AI and accessible insights.

7 out of 60

Enable Always on Customer Service: 1-day Workshoptrue org cloud

+3

1 Day Workshop to help you Learn, Assess, Configure, & Enable Your Always on Service by connecting Customer / Field / Virtual Agents to take your customer experience from Omnichannel to Always On.

8 out of 60

Dynamics 365 Sales Complete Implementation- 7 daystrue org cloud

+3

Dynamics 365 Sales Complete Implementation

9 out of 60

Wipro Digital Enterprise RapidStart (DERS) Carve-outWipro Ltd

+3

Wipro's Digital Enterprise RapidStart (DERS) solution will help you understand how to reduce cost & complexity during the carve-out transition and helps organizations proceed with minimal challenges.

10 out of 60

Telco 360Tech Mahindra Limited

+3

A comprehensive Microsoft Dynamics 365 CRM solution for the Telecommunications Industry

11 out of 60

HCLTech's Nuance to Microsoft Dynamics 365 CCaaS Migration Assessment ServicesHCL America Inc_HCLT

+3

HCLTech's Nuance to Microsoft Dynamics 365 Contact Center Migration Factory help enterprises transition from legacy contact centers to Microsoft Dynamics 365 Contact Center, first co-pilot solution.

12 out of 60

Copilot Value Discovery – 3-days workshopproMX AG

+3

The Copilot value discovery engagement is a structured service designed to help organizations understand and leverage the transformative power of AI through Microsoft Copilot.

13 out of 60

Role-based Copilot for Dynamics 365 - WorkshopproMX AG

+3

This comprehensive workshop empowers various departments to leverage the advanced capabilities of Microsoft Copilot integrated with Dynamics 365, ensuring enhanced efficiency and productivity.

14 out of 60

Safety & Recall SolutionTech Mahindra Limited

+3

The platform captures safety alerts from various data sources, processes for issue detection, and integrates with customer care functions to improve operational efficiency and customer satisfaction.

15 out of 60

Subscribe.NxtTech Mahindra Limited

+3

A subscription-based platform to manage products and services

16 out of 60

Wipro's Microsoft Copilot Information Search and SummarizationWipro Ltd

+3

Wipro Information Search and Summarization can help you get quick answers based on the information stored in various locations. This solution enables quicker decision-making, reduces response time.

17 out of 60

CRM BoosterCapgemini Group

+3

The CRM Booster offering from Capgemini focuses on unlocking the full potential of Dynamics 365 CRM.

18 out of 60

EY Customer Experience Accelerator Assessment: 4 weeksEY Global

+3

Create seamless, omnichannel experiences to meet rising expectations

19 out of 60

Microsoft Dynamics 365 Field Service: 8 Week ImplementationCognizant

+3

Envisioning, deployment and support services for Microsoft Dynamics 365 Field Service

20 out of 60

HCL Biz Apps - Salesforce Migration to Dynamics 365 - 1hr briefingHCL Technologies Limited.

+3

Cost, flexibility, integration into other systems—these are just a few of the common reasons for migrating to Dynamics 365. HCL can help ensure this is the right move for you and help you migrate.

21 out of 60

Atos || Citizen 360 SolutionAtos International SAS

+3

360-degree citizen view with real-time notifications, multichannel communication, case management and workflow automation, intelligent analytics, and robust security measure

22 out of 60

Digital Contact CenterCapgemini Group

+3

The Digital Contact Center of the Future with Microsoft and Capgemini

23 out of 60

Enterprise Contact Center implementation on Dynamics 365Netwise S.A.

+2

The Future of Customer Engagement: Exploring the Digital Contact Center on Dynamics 365

24 out of 60

Avanade AWS Connect Accelerator 3WK ImpAvanade, Inc.

+1

The Avanade Amazon Connect Accelerator simplifies the integration of Amazon Connects contact center suite with the Customer Service Workspace and capabilities in Dynamics 365 Customer Service.

25 out of 60

AXM365 Contact Center Solution - 2 days assessmentAxapta Masters

+3

Enhance customer interactions with an AI-powered, cloud-based contact center solution that streamlines communication, boosts agent productivity, and drives operational efficiency.

26 out of 60

DCCP ImplementationSonata Software Ltd.

+3

Modernize the customer service experience with Sonata’s IntelliKontact.

27 out of 60

DCCP 3-days AssessmentSonata Software Ltd.

+3

Modernize Customer Service Experience with Sonata’s IntelliKontact Digital Contact Center Platform

28 out of 60

Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessmentAxapta Masters

+3

Automate Invoice Capture with Microsoft Dynamics 365 Finance

29 out of 60

Concept to Production with Microsoft Copilot studio in 8 WeeksCapgemini Group

+3

AI-powered custom Copilots to enhance your employee & customer experience

30 out of 60

Capgemini Microsoft Digital Customer Experience (CX): 4 Wk AssessmentCapgemini Group

+3

Transform customer experiences across the lifecycle of sales, service, marketing and commerce through truly immersive experiences and the power of data for personalized and real time experiences.

31 out of 60

IN - Unlocking Dynamics 365 with CrayonCrayon

+3

We optimize Dynamics 365, simplify customization, and safeguard against email threats.

32 out of 60

专业售后服务解决方案上海南洋万邦软件技术有限公司

+1

Streamline support processes and deliver exceptional service with 南洋专业售后服务解决方案

33 out of 60

Digital Government Services Platform: 18 Week Implementation ServiceMicrosoft

+3

Many governments are evolving and transforming their digital service approach, looking at unified platforms to improve multichannel and predictive services to residents and citizens.

34 out of 60

Infosys Microsoft Dynamics 365 Copilot ConsultingInfosys Limited

+3

Infosys’ 3-step starter program is a consulting framework developed to enable clients in their transformative journey to leverage Dynamics 365 Copilot in existing organizational processes & workflows.

35 out of 60

Dynamics 365: 4-Week AssessmentMAQ Software

+3

Bring new power to your out-of-the-box Dynamics 365 capabilities

36 out of 60

Dynamics 365: 3-Month ImplementationPublicis.Sapient USA

+3

Implementation of Dynamics 365

37 out of 60

Copilot Studio: 1-Day WSCrm - Konsulterna i Sverige AB

+3

Optimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.

38 out of 60

Application Management Services (AMS)ALFAPEOPLE

+3

AlfaPeople AMS is a comprehensive managed service that encompasses Customer's Microsoft Dynamics 365 for Sales and Customer Engagement, Power Apps, BI and/or Azure Functional and Technical services.

39 out of 60

Dynamics 365 Contact Center Deployment & Support ServicesCognizant

+3

Cognizant's Microsoft Dynamics 365 Contact Center Implementation, Upgrade, and Support Services

40 out of 60

Post Implementation AuditTech One Global

+3

PIA is an evaluation of the project's goals and activity achievement as measured against the project plan, budget, time deadlines, quality of deliverables, and specifications.

41 out of 60

Assessment para Contact Center Dynamics 365 – 1 SemanaAW Latam

+1

¿Tu centro de atención necesita una revolución digital? Evaluá con nuestros expertos si Dynamics 365 Contact Center es la respuesta.

42 out of 60

IFR BUSINESS AGENDA FOR D365 CUSTOMER ENGAGEMENT:6-weeks implementationsIFR SAU

+2

Microsoft Dynamics 365 Sales implementation services for leads, accounts, contacts, and their activities.

43 out of 60

WFM Adapter Implementation PackagesTTEC Digital

+1

Implementation packages to deploy the WFM Adapter product.

44 out of 60

Dynamics 365 Customer Service - Implementación en 3 mesesAW Latam

+1

Desde AW te ayudamos a implementar Dynamics 365 Customer Service en solo 3 meses y así optimizar tus procesos de negocio.

45 out of 60

Power Pages POC (Proof of Concept) Offer - Supercharge Your Dynamics 365 for Customer Services : 6 WK Proof of ConceptUpzoids

+2

Power Pages POC – Accelerate digital transformation with a structured, hands-on approach to leveraging Power Pages and Dynamics 365. Gain insights, build a tailored solution before full implementation

46 out of 60

Dynamics 365 Support As a ServiceAvanade, Inc.

+3

Scalable, cost-effective subscription service for managing critical business applications.

47 out of 60

Empower Education by Minsait: 1 day AssessmentMinsait

+3

In this assessment, we demonstrate how to empower students, teachers and administration experience.

48 out of 60

Avanade Patient Experience Accelerator FY24 12WK ImpAvanade, Inc.

+3

A Microsoft Cloud for Healthcare and Dynamics 365-based solution that creates an engagement layer for providers by interfacing with EMRs / EHRs to deliver an end-to-end patient experience.

49 out of 60

XRM® Contact Center: 2-Wk ImplementationE-Consulting

+3

Pre-configured solution based on Microsoft Dynamics 365 Customer Engagement for omni-channel customer service.

50 out of 60

Dynamics 365 - 311 Modernization AssessmentUpzoids

+3

Assess your municipality’s 311 service management capabilities and receive a tailored modernization roadmap aligned with Microsoft Cloud technologies.

51 out of 60

Connected Field ServiceCapgemini Group

+3

Capgemini’s Connected Field Service is a collection of accelerators, methodologies, templates, and IP that leverages Microsoft Field Service and Supply Chain.

52 out of 60

Microsoft Dynamics 365 Customer Service ImplementationARBENTIA CONSULTING, S.L.

+1

8-Wk implementation of Microsoft Dynamics 365 Customer Service, Microsoft´s software to exceed customer expectations by delivering exceptional service on any channel.

53 out of 60

Elevate Customer Experience with Microsoft Copilot and AgentsCapgemini Group

+3

Empower the next generation of customer engagement with Microsoft Copilot and Agents

54 out of 60

HCLTech Biz Apps - Contact Centre Modernisation and OptimisationHCL America Inc_HCLT

+2

HCLTech is an award-winning Microsoft partner with a proven track record for excellence in Customer Service digital transformations using technology from the Microsoft stack.

55 out of 60

TCS Services for Microsoft Digital Contact Center : 3 week AssessmentTata Consultancy Services Ltd - Dynamics

+3

A brief assessment to assess the digital transformation of the contact center for a superior customer experience

56 out of 60

Intelligent Business ApplicationsCognizant

+3

Agile and efficient cloud platform that automates, integrates, and enhances business goals visibility. It protects data and fosters innovation.

57 out of 60

Planificá tu Contact Center de próxima generación con Dynamics 365 e Inteligencia ArtificialAW Latam

+1

Diseñamos y configuramos tu Contact Center, incluso si usás Salesforce u otro CRM

58 out of 60

Business Apps eConnect - 1-Wk AssessmentECLECTICS INTERNATIONAL LTD

+2

Looking for return of investment (ROI) for your Microsoft Dynamics 365 Implementation, achieving solution readiness, and recommendations to achieve a 360-degree view of your customers?

59 out of 60

Value and Competitive AdvantageCapgemini Group

+3

VCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.

60 out of 60

Dynamics 365 Customer Service

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