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Dynamics 365 Customer Service
Servizio clienti semplificato: è possibile offrire ai clienti e agli agenti gli strumenti necessari per garantire una risoluzione rapida e accurata, ogni volta.
Ottieni Dynamics 365 Customer Service >
Consulting services results
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HCLTech's Nuance to Microsoft Dynamics 365 CCaaS Migration Assessment Services
HCL America Inc_HCLT
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
HCLTech's Nuance to Microsoft Dynamics 365 Contact Center Migration Factory help enterprises transition from legacy contact centers to Microsoft Dynamics 365 Contact Center, first co-pilot solution.
1 out of 60
Microsoft Dynamics 365 Customer Service
Cognizant
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
Customer Service solutions envisioning, deployment and support services based on Dynamics 365 Customer Service.
2 out of 60
Enable Always on Customer Service: 1-day Workshop
true org cloud
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
1 Day Workshop to help you Learn, Assess, Configure, & Enable Your Always on Service by connecting Customer / Field / Virtual Agents to take your customer experience from Omnichannel to Always On.
3 out of 60
Catalyst Envisioning: 1 Week Workshop
Cognizant
+2
Applicable to:
Customer Service
Power Apps
A design thinking lead workshop to envision the most impactful digital transformation for your business
4 out of 60
CRM Foundation
Capgemini Group
+3
Applicable to:
Sales
Customer Service
Customer Insights
The CRM Foundation offering from Capgemini focuses on the ideal preparation of a future Microsoft Dynamics CRM Transformation.
5 out of 60
Copilot Value Discovery – 3-days workshop
proMX AG
+3
Applicable to:
Marketing
Sales
Customer Service
The Copilot value discovery engagement is a structured service designed to help organizations understand and leverage the transformative power of AI through Microsoft Copilot.
6 out of 60
Telco 360
Tech Mahindra Limited
+3
Applicable to:
Customer Service
Field Service
Project Service Automation
A comprehensive Microsoft Dynamics 365 CRM solution for the Telecommunications Industry
7 out of 60
Digital Contact Center Ready
Pricewaterhousecoopers LLP
+3
Applicable to:
Customer Service
Customer Voice
Power Apps
Transform customer service interactions with AI and accessible insights.
8 out of 60
IN - Unlocking Dynamics 365 with Crayon
Crayon
+3
Applicable to:
Business Central
Customer Service
Customer Insights
We optimize Dynamics 365, simplify customization, and safeguard against email threats.
9 out of 60
Safety & Recall Solution
Tech Mahindra Limited
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
The platform captures safety alerts from various data sources, processes for issue detection, and integrates with customer care functions to improve operational efficiency and customer satisfaction.
10 out of 60
Government Accelerator: 2-Hour Discovery Assessment
HSO
+3
Applicable to:
Customer Service
Power Automate
Power Apps
A cloud-based platform built for Public Sector teams to streamline processes and deliver better services leveraging Microsoft Power Apps
11 out of 60
Subscribe.Nxt
Tech Mahindra Limited
+3
Applicable to:
Finance
Sales
Customer Service
A subscription-based platform to manage products and services
12 out of 60
IBM Customer & Field Service Transformation with Dynamics 365: 5 Months Implementation
IBM Consulting - EA
+3
Applicable to:
Customer Service
Field Service
Customer Voice
IBM Customer & Field Service Transformation helps clients create, deploy, and manage world-class customer service experiences, improve customer satisfaction, and expand relationships.
13 out of 60
CRM Booster
Capgemini Group
+3
Applicable to:
Sales
Customer Service
Customer Insights
The CRM Booster offering from Capgemini focuses on unlocking the full potential of Dynamics 365 CRM.
14 out of 60
Application Management Services (AMS)
ALFAPEOPLE
+3
Applicable to:
Finance
Sales
Customer Service
AlfaPeople AMS is a comprehensive managed service that encompasses Customer's Microsoft Dynamics 365 for Sales and Customer Engagement, Power Apps, BI and/or Azure Functional and Technical services.
15 out of 60
CRM for Bank
Awara IT Kazakhstan LLP
+3
Applicable to:
Sales
Customer Service
Power Automate
Optimize your Bank’s performance with a comprehensive Dynamics 365 solution — CRM for Banking, with integrating credit automation, customer insights and cross-sales.
16 out of 60
Role-based Copilot for Dynamics 365 - Workshop
proMX AG
+3
Applicable to:
Marketing
Sales
Customer Service
This comprehensive workshop empowers various departments to leverage the advanced capabilities of Microsoft Copilot integrated with Dynamics 365, ensuring enhanced efficiency and productivity.
17 out of 60
Dynamics 365 Sales Complete Implementation- 7 days
true org cloud
+3
Applicable to:
Sales
Customer Service
Power Apps
Dynamics 365 Sales Complete Implementation
18 out of 60
Microsoft Dynamics 365 Field Service: 8 Week Implementation
Cognizant
+3
Applicable to:
Customer Service
Field Service
Power Apps
Envisioning, deployment and support services for Microsoft Dynamics 365 Field Service
19 out of 60
Envisioning Gratuito: Explorá el potencial de Contact Center
AW Latam
+1
Applicable to:
Customer Service
Descubrí cómo transformar tu atención al cliente con IA y omnicanalidad
20 out of 60
Enterprise Contact Center implementation on Dynamics 365
Netwise S.A.
+2
Applicable to:
Sales
Customer Service
The Future of Customer Engagement: Exploring the Digital Contact Center on Dynamics 365
21 out of 60
HCL Biz Apps - Salesforce Migration to Dynamics 365 - 1hr briefing
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Power Apps
Cost, flexibility, integration into other systems—these are just a few of the common reasons for migrating to Dynamics 365. HCL can help ensure this is the right move for you and help you migrate.
22 out of 60
Assessment para Contact Center Dynamics 365 – 1 Semana
AW Latam
+1
Applicable to:
Customer Service
¿Tu centro de atención necesita una revolución digital? Evaluá con nuestros expertos si Dynamics 365 Contact Center es la respuesta.
23 out of 60
Dynamics 365 Sales & Service 10-Wk Implementation
HSO US (AKA)
+3
Applicable to:
Sales
Customer Service
Field Service
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
24 out of 60
Wipro's Microsoft Copilot Information Search and Summarization
Wipro Ltd
+3
Applicable to:
Supply Chain Management
Customer Service
Power Apps
Wipro Information Search and Summarization can help you get quick answers based on the information stored in various locations. This solution enables quicker decision-making, reduces response time.
25 out of 60
HSO Dynamics 365 Sales & Service: 1 Hour Discovery
HSO
+3
Applicable to:
Sales
Customer Service
Field Service
HSO Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
26 out of 60
Dynamics 365 for Education: 1-Hr Briefing
true org cloud
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
Free setup, demo, training and migration for Dynamics 365 for Education. True.org Cloud provides an implementation of Dynamics 365 as a fully customizable software for education institutions.
27 out of 60
D365 for Marketing Deploy: 10+WK Implementation
Axazure
+3
Applicable to:
Marketing
Sales
Customer Service
Dynamics 365 for Marketing Deploy - Implementation - 2 to 4 months - Full implementation
28 out of 60
Empower Education by Minsait: 1 day Assessment
Minsait
+3
Applicable to:
Marketing
Sales
Customer Service
In this assessment, we demonstrate how to empower students, teachers and administration experience.
29 out of 60
Dynamics 365 Customer Service Start&Go - 5-week implementation
ALFAPEOPLE
+1
Applicable to:
Customer Service
5-week Dynamics 365 Customer Services implementation. This solution combines Microsoft technology with a rapid deployment methodology and accelerators to create SLAs and customer service processes.
30 out of 60
Upgrade Dynamics 8weeks Implementation w/FastTrack
W-IT SpA
+3
Applicable to:
Sales
Customer Service
Field Service
Modernization of business management from CRM On Premise to Dynamics 365 in the cloud. In order to streamline business work and have all business resources in a single platform.
31 out of 60
Dynamics 365 Customer Service - Implementación en 3 meses
AW Latam
+1
Applicable to:
Customer Service
Desde AW te ayudamos a implementar Dynamics 365 Customer Service en solo 3 meses y así optimizar tus procesos de negocio.
32 out of 60
Dynamics 365 Security Audit: 2-Day Assessment
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Curious about the state of your Dynamics 365 security? In just two days, our assessment can reveal vulnerabilities, strengthen your defenses, and prepare your business against threats.
33 out of 60
Patient eXperience in Healthcare: 4-hours briefing
Reply
+3
Applicable to:
Marketing
Sales
Customer Service
4-hours introduction to our expertise in Patient Experience in Healthcare digital processes
34 out of 60
AXM365 Contact Center Solution - 2 days assessment
Axapta Masters
+3
Applicable to:
Customer Service
Customer Insights
Power Apps
Enhance customer interactions with an AI-powered, cloud-based contact center solution that streamlines communication, boosts agent productivity, and drives operational efficiency.
35 out of 60
Dynamics 365 CE Health Check: 2-Wk Assessment
Axazure
+1
Applicable to:
Customer Service
2 weeks (80 hours) - Evaluate your current CRM status understanding what you can get with best practices.
36 out of 60
Direct to Consumer: 1 Week Assessment
Argano LLC
+3
Applicable to:
Marketing
Finance
Customer Service
Bridge the gap between aspiration and implementation for direct-to-consumer selling
37 out of 60
On-Prem to Online Migration: 1-Hr Assessment
Forceworks
+2
Applicable to:
Sales
Customer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
38 out of 60
SMART Data Export for Dataverse: 3-days implementation
SMART business LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
Replicates data from Dataverse (can be used for Dynamics 365 Sales, Customer Service, Power Apps) to Azure SQL Database.
39 out of 60
Digital Government Services Platform: 18 Week Implementation Service
Microsoft
+3
Applicable to:
Customer Service
Power Apps
Power Pages
Many governments are evolving and transforming their digital service approach, looking at unified platforms to improve multichannel and predictive services to residents and citizens.
40 out of 60
Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessment
Axapta Masters
+3
Applicable to:
Finance
Customer Service
Power Apps
Automate Invoice Capture with Microsoft Dynamics 365 Finance
41 out of 60
Always On Service 8weeks Desgin & Implementation
W-IT SpA
+2
Applicable to:
Customer Service
Field Service
Solution for the service area, such as customer service and field service for both internal and external customers of each company, covering any need that may be presented related to service.
42 out of 60
Microsoft Dynamics 365 Contact Centre Hosted Solution
HCL America Inc_HCLT
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
To deliver a fully managed, single‑tenant Microsoft Dynamics 365 Contact Centre on Azure that enables secure, scalable, and rapid enterprise adoption with simplified procurement and operations.
43 out of 60
Copilot Studio: 1-Day WS
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
Optimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.
44 out of 60
Expert ISV Consulting: 1-Hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
45 out of 60
TCS Services for Microsoft Digital Contact Center : 3 week Assessment
Tata Consultancy Services Ltd - Dynamics
+3
Applicable to:
Customer Service
Customer Insights
Power Virtual Agents
A brief assessment to assess the digital transformation of the contact center for a superior customer experience
46 out of 60
Microsoft Dynamics 365 Customer Service Implementation
ARBENTIA CONSULTING, S.L.
+1
Applicable to:
Customer Service
8-Wk implementation of Microsoft Dynamics 365 Customer Service, Microsoft´s software to exceed customer expectations by delivering exceptional service on any channel.
47 out of 60
Customer Experience: 2 day workshop
ABRA
+3
Applicable to:
Sales
Customer Service
Field Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
48 out of 60
Infosys Microsoft Dynamics 365 Copilot Consulting
Infosys Limited
+3
Applicable to:
Marketing
Sales
Customer Service
Infosys’ 3-step starter program is a consulting framework developed to enable clients in their transformative journey to leverage Dynamics 365 Copilot in existing organizational processes & workflows.
49 out of 60
Dynamics 365: 3-Month Implementation
Publicis.Sapient USA
+3
Applicable to:
Marketing
Customer Service
Customer Insights
Implementation of Dynamics 365
50 out of 60
XRM® Contact Center: 2-Wk Implementation
E-Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
Pre-configured solution based on Microsoft Dynamics 365 Customer Engagement for omni-channel customer service.
51 out of 60
Catalyst Envisioning: 1-Hour Briefing
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Marketing
Sales
Customer Service
In this preparatory session, we take you through the initial steps of Microsoft Catalyst IDEA – Inspire. A first step to implement Power Platform and Dynamics 365 based solutions.
52 out of 60
Dataverse Capacity Management: 1-hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Database storage is over capacity
53 out of 60
MSFT Cloud for Healthcare-10 weeks Deployment POC
Mazik Global Inc.
+1
Applicable to:
Customer Service
Enhance Patient Engagement with Care Coordination - 90 days Deployment Proof of Concept
54 out of 60
Catalyst Envisioning Loan Origination & Servicing - 4hr Workshop
VeriPark
+2
Applicable to:
Sales
Customer Service
Microsoft Catalyst Envisioning - 4hr Digital Transformation Workshop - Envision what your future in banking looks like with VeriPark's Loan Origination & Servicing for Retail, SME and Corporate!
55 out of 60
Dynamics 365: 4-Week Assessment
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Bring new power to your out-of-the-box Dynamics 365 capabilities
56 out of 60
Dynamics 365 Security Brief: 1 Hour
KMicro Tech, Inc.
+3
Applicable to:
Sales
Customer Service
Power Automate
Get the essential insights to safeguard your Dynamics 365 data. Schedule a 1-hour security brief and learn how to protect against evolving threats and Fortify The Dataverse.
57 out of 60
MSFT Cloud for Healthcare -10 weeks Deployment POC
Mazik Global Inc.
+1
Applicable to:
Customer Service
Enhance patient engagement with virtual health proof of concept
58 out of 60
HCLTech Biz Apps - Dynamics 365 for Insurance
HCL America Inc_HCLT
+3
Applicable to:
Sales
Customer Service
Power BI apps
A robust Financial Services solution with an unprecedented focus on the insurance industry, PowerInsurance gives your organization a guided, intelligent way to provide personalized service and support
59 out of 60
IFR BUSINESS AGENDA FOR D365 CUSTOMER ENGAGEMENT:6-weeks implementations
IFR SAU
+2
Applicable to:
Sales
Customer Service
Microsoft Dynamics 365 Sales implementation services for leads, accounts, contacts, and their activities.
60 out of 60
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Avanti