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UWhatsApp
di Uzman CRM
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UWhatsapp is a solution to read/send whatsapp messages in Dynamics platform. (On-prem & Online)
Solution work also on on-prem dynamics installations. It can be used in part of Customer Service Hub.
It uses GupShup's whatsapp API but can be configured to work with other whatsapp providers.
In a single page Dynamics users can read all whatsapp conversations and reply. Every conversation can be closed or reopen again.
Users can convert conversations into case and contact records in a single click.
Detail reports and charts show the brief and detail information about conversation and cases converted.
Quick message feature make it possible to send long messages just writing abbreviations
In uno sguardo
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