FY24_ManagedServices_Security As A Service

Purpose Purpose of this offering is to provide flexibility to client where they can opt to MSP service only relevant to Security. • 24x7 Monitoring of SOAR tool provided by client or Microsoft Sentinel • Reporting to CISO or relevant stakeholders in case of issue • Quarterly review of environment and provide reports of current state of security posture. • Provide recommendations to on vulnerabilities. • Assistance in implementing suggestions provided by Security (Up to certain hours and limited to Technology)

Onboarding of User

1. Assessment
   

• In this phase team will go through resources and identify current state and report to customer • Gets access to all the resources. • Discussion with owners of resources to get more understating. • Discussion with CISO team to understand process and procedure followed in current company

2. Implementation
   

• Initiate handover process with IFI Team members • Create SOP and Run book to document process and key people. • Take control of all security products and remove access or set as reader access of customers. • On board customer to ITSM tools • Setup Alerts with IFI MSP team

3. Manage Service • 24x 7 Monitoring of alerts • Provide improvement for security score (Monthly) • Setup governance and policy on azure environment as per benchmark define by security team. • In case of alert inform security team • Work with Microsoft and customer in case security risk detected if can not be resolved in house.

Note: Please reach out to engage@ifi.tech for detailed scope and pricing.