Microsoft Marketplace | cloud solutions, AI apps, and agents

848 Case Manager Free848 Group

+1

Manage customers, cases, and knowledge repository, with a flexible, free app

1 out of 60

Knowledge BaseWats

+1

Capture your Know Hows : AI powered Knowledge Management and intuitive information access.

2 out of 60

Icons and Tooltips with D365PhuocLe

+6

Configure icons and tooltips for any Dynamics 365 grid or subgrid view no JavaScript coding required

3 out of 60

AI agent for sales, live chat and help desk software - Text customer service suiteText

+1

Text customer service platform combines AI agents, live chat, help desk, automation and analytics

4 out of 60

ControliQ – Decision Intelligence for Service OperationsActiveOps plc

+1

Predictive AI-driven analytics that identifies hidden capacity and utilization

5 out of 60

Contact Center | ROGER365.io for TeamsROGER365.io

+1

Boost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams

6 out of 60

Bright Pattern Omnichannel Contact Center for Dynamics and TeamsBright Pattern Inc

+6

CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more

7 out of 60

NICE CXone Voice Connectivity for 365NICE

+1

Global, carrier-grade voice services—delivered over a secure connection

8 out of 60

SeaChat, ChatGPT-powered chatbot solution for web, WhatsApp, Facebook & LineSeasalt Ai LLC

+1

Chatbot with WordPress, Shopify, Wix, Mailchimp, Zapier, WooCommerce, and Mailerlite

9 out of 60

Tendfor Contact Center and Attendant Console/Receptionist for Microsoft TeamsTendfor AB

+1

The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams

10 out of 60

WFM AdapterTTEC Digital

+1

The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.

11 out of 60

Luware Nimbus for Microsoft TeamsLuware

+1

Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams

12 out of 60

Customer Engagement for Dynamics 365Solgari

+7

Solgari for Microsoft Dynamics 365: AI-Powered Customer Engagement – Go Live in Hours

13 out of 60

Talkdesk Microsoft Teams ConnectorTalkdesk, Inc.

+1

Microsoft Teams integration to Talkdesk that enables directory and direct routing

14 out of 60

Voca Conversational Interaction CenterAudioCodes

+1

One-Screen. AI-first Contact Center Built for Microsoft Teams.

15 out of 60

Handyman Field-Service Management for Dynamics 365 Business CentralGSGroup AS

+1

Mobile App for Field Service Management + graphical dispatch board fully integrated in your ERP

16 out of 60

EagleSmartApps

+1

Tired of juggling multiple companies and switching between logins all day?

17 out of 60

Hitachi Solutions Engage for Health PlansHitachi Solutions

+3

Purpose Built Relationship Management for the Health Plan Industry

18 out of 60

Business Central Integration for RapidStart CRMForceworks

+3

Add a Dataverse-Based "Real" CRM to Business Central

19 out of 60

8x8 for Microsoft Dynamics 3658x8, Inc

+2

Combine 8x8 and Microsoft Dynamics 365 into one platform

20 out of 60

iProperty Cloud for Property,Housing & Real EstateTechLabs London

+8

iProperty Cloud: Property & housing management platform for sales, lettings, contact center & more.

21 out of 60

VeriTouch Customer Engagement CRM for BankingVeriPark

+3

Customer Engagement CRM solution for the Financial Services Industry

22 out of 60

NICE CXone Agent for Microsoft DynamicsNICE

+1

Integrate CRM and contact center controls for more efficient agents and exceptional experiences.

23 out of 60

LS Express (NA)LS Retail

+1

All the functionality you need in a retail POS. Available for North America.

24 out of 60

Smart Amazon Connect CTI For Microsoft Dynamics 365Maaz Technologies

+4

SmartConnect seamlessly integrates Amazon Connect with Dynamics 365, optimizing omnichannel contact.

25 out of 60

HLi Customer Service DashboardHLI TUNISIA

+1

Customer Service Analytics Dashboard For Microsoft Dynamics 365 CRM

26 out of 60

b+s Connects for Cisco Contact CenterBucher + Suter AG

+3

Connects is a browser-based CTI solution for Cisco CCE/CCX and Dynamics (CIF 2.0 & 1.0)

27 out of 60

Hitachi Solutions Engage for InsuranceHitachi Solutions

+3

Streamline and Optimize Your Operations with a Unified Solution Tailored for the Insurance Industry

28 out of 60

Hitachi Solutions Extended Field Service - Warranty ManagementHitachi Solutions

+3

Automatically track and manage customer asset warranty activity in Dynamics 365 for Field Service

29 out of 60

Soul Machines Create AI-Powered Digital People with Soul Machines StudioSoul Machines Inc.

+1

Digital People that use autonomous animation to bring technologies like generative AI to life

30 out of 60

Atlas Intelligent Knowledge Platform for Microsoft 365ClearPeople

+1

The Gold Standard for Instant Knowledge and Precise AI Responses

31 out of 60

iDynamics Internal NotesiDynamics Business Solutions

+1

Internal notifications for sales and purchase documents.

32 out of 60

AnywhereNow Contact Center for TeamsWorkstreampeople BV

+1

AnywhereNow Dialogue Cloud platform for Omnichannel Communications

33 out of 60

Talkdesk connector for Microsoft Dynamics 365Talkdesk, Inc.

+5

Improve productivity and optimize operations by integrating Talkdesk with Microsoft Dynamics 365.

34 out of 60

EDU365 Student Information SystemSIS Global

+6

A comprehensive student administration solution built on Microsoft Dynamics 365

35 out of 60

Ticketing As A Service | SaaS Subscriptionkitameraki limited

+1

Certified Microsoft Teams Ticketing System for managing bug, Incident and service request tickets

36 out of 60

AutismCareChorus Software Solutions

+6

EHR built on Microsoft Cloud for Healthcare to empower Behavioral Health organizations

37 out of 60

NiCE CognigyCognigy

+1

AI Agents for Enterprise Contact Centers

38 out of 60

uWebChat LicenseUniversal IT B.V.

+1

The intelligent, secure and integrated live & AI chat platform - based on Microsoft Teams & Azure

39 out of 60

Calabrio Workforce Management (WFM)Calabrio Inc

+1

Empower your contact center with the most innovative Workforce Management solution

40 out of 60

Hitachi Solutions Tools for Microsoft Dynamics 365Hitachi Solutions

+5

Overcoming Barriers of Success and Adoption for Microsoft Dynamics 365

41 out of 60

Relationship ChartsWaveAccess2

+3

Relationship Charts is a fully configurable charting tool for Dynamics 365 CRM

42 out of 60

CC UCaaS - マルチテナント型UCaaSCCアーキテクト株式会社

+1

マルチテナントUCaaSプラットフォームで、代理店や企業に効率的かつ拡張性の高いUCサービスを提供

43 out of 60

Customer360Fellowmind Netherlands BV

+4

Build your own 360-degree views with smart and eye catching UI controls. Boost your user adoption!

44 out of 60

EBM (The Enterprise Bot Manager)EBM

+1

Empowering enterprise teams to create, manage and scale engaging chatbots and digital assistants.

45 out of 60

Case Management System Framework for CourtsAlfasoft srl

+1

Full life cycle Court Case Management System

46 out of 60

Cisco CTI Connector for Microsoft DynamicsExpertflow

+3

Cisco (UCCX,UCCE,PCCE) CTI Connector for integrating voice inside Unified Service Desk and Web CRM

47 out of 60

Dynamics 365 and Genesys Contact Centre ConnectorByte Information Technology Pty Ltd

+1

Connect your Genesys Contact Centre platform with Microsoft Dynamics CRM and improve your CX

48 out of 60

Service ManagementHSO

+2

Maximize First-Time Fix Percentage & increase Service Engineer Productivity

49 out of 60

Complaint RegistrationApportunix

+1

Easily register complaints for any customers, vendors, items and any issue.

50 out of 60

Support/Dev Integration Platform & ConnectorQuantum Whisper

+1

Connecting support & development teams has never been easier. Integrate today!

51 out of 60

RemitsChorus Software Solutions

+6

A suite of Revenue Cycle Management tools leveraging 835 EDI data to accelerate denial management.

52 out of 60

Infinity Lookup - Multi Lookup for Dynamics 365Magnetism

+6

Create seamless Multi Lookup fields for Dynamics 365 N:N Relationships

53 out of 60

Balcão Virtual de Atendimento com Microsoft TeamsStudio 365

+1

Reimaginando a Experiência de Atendimento com Microsoft Teams

54 out of 60

365 business Address Validation365 business development

+1

Address check & address validation in Microsoft Dynamics 365 Business Central.

55 out of 60

Social Media Management and Listening integrationsOrlo

+2

Social Media Management and Listening integrations for BizApps Social Media Management

CRM Word InterfaceDonaubauer AG

+5

Create complete Word documents directly from CRM

57 out of 60

Five9 UC Integration with Microsoft TeamsFive9

+1

Five9 and Microsoft Teams modernize customer experiences with enhanced agent-expert collaboration

58 out of 60

RUX Service (USA/CAN)RUX Software

+1

Proactively manage your equipment service, maintenance, and inventory in Business Central.

59 out of 60

Voca Conversational Interaction CenterAudioCodes

+1

Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI

60 out of 60

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