https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-bots-analytics-cb67f9a0-d43b-4a58-b665-6466083f46d5/a600c0df-4d02-49d1-b015-d4f7e048c59b_D6191_publishers_helpshift/helpshift:2Dbots:2Danalytics/5ff2488b-5271-4f21-8ee8-d724402b6e10.png

Helpshift - Bots Analytics

oleh Helpshift

(374 peringkat)

Offers valuable insights around Bot activities and their performance

Helpshift Bots​ Analytics includes QuickSearch Bot ​and Custom Bot Analytics. The QuickSearch Bot analytics provides insights ​on​ key metrics such as​ invocations, ​​FAQs shown, FAQs read, and overall Deflection​ rate. Custom Bot analytics includes metrics such as invocations, assignments, and outbound messages.

Sekilas

https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-bots-analytics-cb67f9a0-d43b-4a58-b665-6466083f46d5/3c9aa490-51b9-46fc-b8fb-0216ee1a6322_D6191_publishers_helpshift/helpshift:2Dbots:2Danalytics/bbed163a-63f6-4fd5-ae0e-b38678ff2b3c.png
https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-bots-analytics-cb67f9a0-d43b-4a58-b665-6466083f46d5/c0142eb0-5b9e-4be3-8b04-e9ca9f49069c_quicksearch-bot.png