Digital Transformation Calls: 1-Day Professional Service
IT Partner LLC
Expert Guidance After Migration:
Our specialists are prepared to offer advice and solutions for any issues that may arise after migrating to Microsoft 365 services like Exchange Online, SharePoint Online, Dynamics 365, and more. This ensures a smoother transition and ongoing efficiency.
Configuration and Licensing Expertise:
We provide valuable insights on product and service configuration, functionality, and licensing considerations. This guidance helps optimize your Microsoft 365 environment for better performance and cost-effectiveness.
Swift Problem Resolution:
In the event of any problems, our specialists are readily available to assist with prompt issue resolution. This ensures minimal disruptions and allows you to maximize the benefits of Microsoft 365.
Our specialists are ready to provide advice and solutions on issues that may occur after migration to any of the Microsoft 365 services, such as Exchange Online, SharePoint Online, Dynamics 365, and others. We are ready to provide advice on the configuration of products or services, issues of functioning and capabilities, as well as on licensing and purchasing licenses. Also, our specialists will help in solving problems, should any occur. Please note that this service includes support for technical specialists only, and does not include end-user support.
IT PARTNER RESPONSIBILITIES
- Receipt and response to tickets by mail or a ticket system.
- Problem-solving.
- Consultation.
- Contacting Microsoft Support and resolving issues.
CLIENT RESPONSIBILITIES
- Provide a dedicated point of contact responsible for working with IT Partner.
- Coordinate any outside vendor resources and schedules.
- Review and approve engagement deliverables in a timely manner.
ADDITIONAL COST ITEMS NOT PROVIDED BY THIS PROJECT
- Customer team training.
- Desktop software settings.
- Any issues not directly related to Microsoft 365.
SUCCESS CRITERIA
Professional support in solving any issues you may have with your Microsoft 365 services.
Call us at +1-855-700-0365
Email us at sales@o365hq.com