Microsoft Power Platform Governance: Implementation

Microsoft Power Platform Governance is a Microsoft 365 professional services engagement that helps customers get started with — and extend their use of — Microsoft Power Platform. The engagement provides governance expertise, capabilities and know-how that customers typically do not have in-house or need to augment, supporting them to define and operationalise the controls, standards and administrative practices needed to manage Microsoft Power Apps, Microsoft Power Automate, Microsoft Power Pages, Microsoft Copilot Studio and Microsoft Dataverse at scale. The engagement is structured across three levels — L100 (Foundations), L200 (Core Controls) and L300 (Advanced Oversight) — aligned to Microsoft Power Platform maturity. Customers can engage at the level appropriate to their current posture or progress through all three to mature governance in step with adoption.

Detailed agenda

Level 100 — Foundations

• Discovery sessions (up to 2 × 2 hours): current usage, security posture, known issues and organisational ambitions, with review of existing documentation
• Vision, success metrics and goals (up to 90 minutes): co-created vision aligned to organisational strategy and business outcomes
• Licensing and cost exposure (up to 2 × 2 hours): review of current Microsoft Power Platform licensing, usage and capacity with optimisation recommendations
• CoE Starter Kit installation (up to 1 day): Centre of Excellence Starter Kit installed and configured in an agreed environment to establish telemetry visibility
• Deep-dive report and playback (up to 2 hours): RAG-rated insights, telemetry analysis and prioritised next steps

Level 200 — Core controls

• Roles and responsibilities (up to 2 × 2 hours): RACI matrix across strategic, admin, support, development and data functions
• Tenant admin settings (up to 1 day): review and over-the-shoulder alignment of tenant configuration to recommended states
• Environment strategy (up to 2 × 2 hours): structured model covering environment types, naming, access and data residency
• Data Loss Prevention (up to 2 × 2 hours): tiered DLP policy framework with connector classification and review of existing policies
• Application Lifecycle Management (up to 2 × 2 hours): native ALM education and over-the-shoulder support on pipelines for solution movement
• Support model and triage process (up to 2 hours): maker enablement, admin triage, escalation and self-service support routes

Level 300 — Advanced oversight

• Oversight controls (up to 2 hours): visibility, monitoring and alerting practices with current/future state
• CoE Kit admin training (up to 2 × 90 minutes): practical use of the Centre of Excellence Starter Kit applications, dashboards and review cadences
• Resource inventory review and business value scoring (up to 2 × 2 hours): structured prioritisation of apps, flows and connectors by ownership, criticality and value
• Microsoft Dataverse governance (up to 2 × 2 hours): security model, business units, auditing and data classification considerations
• Disaster recovery and business continuity (up to 2 × 2 hours): native Microsoft Power Platform backup, recovery and environment lifecycle features
• Governance documentation pack (up to 1 day): consolidated decisions, standards and operating processes
• Communication and awareness session (up to 2 hours): socialising the governance framework across stakeholders

What you get

Where Level 100 is in scope:

• Documented view of the current Microsoft Power Platform estate and governance maturity
• Defined governance vision and measurable success indicators
• Summary of licensing, capacity and cost exposure areas
• Centre of Excellence Starter Kit deployed for baseline inventory visibility
• Prioritised roadmap for further governance activity

Where Level 200 is in scope:

• Defined governance roles, responsibilities and ownership boundaries (RACI)
• Tenant administration settings aligned to agreed governance recommendations
• Documented environment strategy and control model
• DLP policy structure aligned to core risk scenarios
• Baseline ALM approach for solution movement across environments
• Defined support and triage model for platform-related requests

Where Level 300 is in scope:

• Admin guidance on effective use of the Centre of Excellence Starter Kit
• Prioritised view of platform resources based on ownership and value
• Microsoft Dataverse governance approach covering security and administration
• Practical understanding of continuity and recovery within Microsoft Power Platform
• Consolidated governance documentation pack
• Improved stakeholder awareness of governance proc