Microsoft Marketplace | cloud solutions, AI apps, and agents

848 Case Manager Free848 Group

+1

Manage customers, cases, and knowledge repository, with a flexible, free app

1 out of 60

Tuvis for Dynamics 365: Revolutionize Your CRMTuvis Solutions LTD

+5

Maximize your team’s efficiency by integrating WhatsApp with Dynamics 365.

2 out of 60

Tendfor Contact Center and Attendant Console/Receptionist for Microsoft TeamsTendfor AB

+1

The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams

3 out of 60

Dynamics TelephonyDynamics Telephony Public Ltd

+5

Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX

4 out of 60

COSMO Environmental ServicesCOSMO CONSULT

+3

The recommended platform for Waste management, Recycling and Reverse logistics organizations

5 out of 60

Customer360Fellowmind Netherlands BV

+4

Build your own 360-degree views with smart and eye catching UI controls. Boost your user adoption!

6 out of 60

PowerRosterVelrada

+3

A Microsoft-based solution for workforce forecasting and intelligent shift planning

7 out of 60

ALVAO Service Desk (ServiceDesk)ALVAO

+1

Microsoft 365 ITSM and AI-driven ticketing tool for streamlined IT services

8 out of 60

Webex Contact Center for Microsoft TeamsCisco Systems, Inc.

+1

Webex Contact Center integration for Microsoft Teams

9 out of 60

b+s Connects for Cisco Contact CenterBucher + Suter AG

+3

Connects is a browser-based CTI solution for Cisco CCE/CCX and Dynamics (CIF 2.0 & 1.0)

10 out of 60

VeriTouch Customer Engagement CRM for BankingVeriPark

+3

Customer Engagement CRM solution for the Financial Services Industry

11 out of 60

Calabrio Workforce Management (WFM)Calabrio Inc

+1

Empower your contact center with the most innovative Workforce Management solution

12 out of 60

Helpshift - FAQ AnalyticsHelpshift

+1

Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages

13 out of 60

Voice led Multi-channel Virtual AssistantGnani Innovations Private Limited

+1

Low-code No-code Multi-lingual Conversational AI-based Bot Builder Platform

14 out of 60

Voca Conversational Interaction CenterAudioCodes

+1

One-Screen. AI-first Contact Center Built for Microsoft Teams.

15 out of 60

Contact Center | ROGER365.io for TeamsROGER365.io

+1

Boost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams

16 out of 60

Bright Pattern Omnichannel Contact Center for Dynamics and TeamsBright Pattern Inc

+6

CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more

17 out of 60

EDU365 Student Information SystemSIS Global

+6

A comprehensive student administration solution built on Microsoft Dynamics 365

18 out of 60

Balcão Virtual de Atendimento com Microsoft TeamsStudio 365

+1

Reimaginando a Experiência de Atendimento com Microsoft Teams

19 out of 60

LS Express (NA)LS Retail

+1

All the functionality you need in a retail POS. Available for North America.

20 out of 60

Cisco CTI Connector for Microsoft DynamicsExpertflow

+3

Cisco (UCCX,UCCE,PCCE) CTI Connector for integrating voice inside Unified Service Desk and Web CRM

21 out of 60

Talkdesk Microsoft Teams ConnectorTalkdesk, Inc.

+1

Microsoft Teams integration to Talkdesk that enables directory and direct routing

22 out of 60

+1

CoRover Conversational AI Virtual Assistant - VoiceBot VideoBot ChatBot - Gen AI - LLM - BharatGPT

23 out of 60

Ticketing As A Service | SaaS Subscriptionkitameraki limited

+1

Certified Microsoft Teams Ticketing System for managing bug, Incident and service request tickets

24 out of 60

WFM AdapterTTEC Digital

+1

The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.

25 out of 60

Atlas Intelligent Knowledge Platform for Microsoft 365ClearPeople

+1

The Gold Standard for Instant Knowledge and Precise AI Responses

26 out of 60

365 business Address Validation365 business development

+1

Address check & address validation in Microsoft Dynamics 365 Business Central.

27 out of 60

Emigo SFA/CRMSagra Technology

+1

Designed for sales reps, Emigo enables them to perform in-store execution, surveys, orders and more.

28 out of 60

Smart Amazon Connect CTI For Microsoft Dynamics 365Maaz Technologies

+4

SmartConnect seamlessly integrates Amazon Connect with Dynamics 365, optimizing omnichannel contact.

29 out of 60

eGain for Microsoft DynamicseGain Corporation

+3

eGain Knowledge Hub™ for Dynamics 365 proactively delivers trusted answers and guidance to agents

30 out of 60

eWay-CRM Activity DashboardeWay System s.r.o.

+1

Get a complete overview on your customer and user activities recorded in eWay-CRM. Stay in control.

31 out of 60

Icons and Tooltips with D365PhuocLe

+6

Configure icons and tooltips for any Dynamics 365 grid or subgrid view no JavaScript coding required

32 out of 60

Customer Engagement for Dynamics 365Solgari

+1

AI-Powered Customer Engagement – Natively Inside Dynamics 365

33 out of 60

CRM As A Servicekitameraki limited

+1

A truly native CRM tool for Microsoft Teams

34 out of 60

Customer Engagement for Dynamics 365Solgari

+7

Solgari for Microsoft Dynamics 365: AI-Powered Customer Engagement – Go Live in Hours

35 out of 60

Luware Nimbus for Microsoft TeamsLuware

+1

Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams

36 out of 60

Hitachi Solutions Extended Field Service - Warranty ManagementHitachi Solutions

+3

Automatically track and manage customer asset warranty activity in Dynamics 365 for Field Service

37 out of 60

HKS AI SearchHKS Systeme GmbH

+1

AI-powered enterprise search that enables users to instantly find answers across HKS Manuals

38 out of 60

iDynamics Internal NotesiDynamics Business Solutions

+1

Internal notifications for sales and purchase documents.

39 out of 60

Five9 UC Integration with Microsoft TeamsFive9

+1

Five9 and Microsoft Teams modernize customer experiences with enhanced agent-expert collaboration

40 out of 60

The LeapXpert Communications PlatformLeapXpert Limited

+1

LeapXpert enables compliant communication from Microsoft Teams to consumer messaging platforms

41 out of 60

Cobrowse for Customer ServiceCobrowse.io LLC

+1

Real-time, collaborative browsing for website and mobile application support

42 out of 60

Desk365Kani Technologies Inc

+1

AI-powered ticketing system for teams of all sizes

43 out of 60

EagleSmartApps

+1

Tired of juggling multiple companies and switching between logins all day?

44 out of 60

Customer Experience and Feedback AnalyticsQuartileBI

+1

Analyze feedback and survey data to get insights on Customer Experience metrics like CSAT and NPS.

45 out of 60

CC UCaaS - マルチテナント型UCaaSCCアーキテクト株式会社

+1

マルチテナントUCaaSプラットフォームで、代理店や企業に効率的かつ拡張性の高いUCサービスを提供

46 out of 60

Dynamics 365 and Genesys Contact Centre ConnectorByte Information Technology Pty Ltd

+1

Connect your Genesys Contact Centre platform with Microsoft Dynamics CRM and improve your CX

47 out of 60

Hitachi Solutions Tools for Microsoft Dynamics 365Hitachi Solutions

+5

Overcoming Barriers of Success and Adoption for Microsoft Dynamics 365

48 out of 60

Teams PhoneipSCAPE

+1

Team Direct Routing

49 out of 60

Expo XT NICE CXone for Power BIMetropolis Corp

+1

Advanced analytics and real-time insights for contact centers, seamlessly integrated with Power BI.

50 out of 60

Edit In OutlookQ-Team Solutions

+1

Edit your Microsoft Dynamics 365 Business Central emails in Microsoft Outlook.

51 out of 60

RemitsChorus Software Solutions

+6

A suite of Revenue Cycle Management tools leveraging 835 EDI data to accelerate denial management.

52 out of 60

Custom Auto NumberingBiztech Consulting & Solutions

+4

Automatically set incrementing ID numbers in Dynamics 365 for your CRM records across any entity.

53 out of 60

Complaint RegistrationApportunix

+1

Easily register complaints for any customers, vendors, items and any issue.

54 out of 60

Talkdesk Customer Experience AutomationTalkdesk

+1

Unleash the power of multi-agent orchestration and agentic AI to transform your customer journey.

55 out of 60

Service ManagementHSO

+2

Maximize First-Time Fix Percentage & increase Service Engineer Productivity

56 out of 60

CTARS – Australia’s Trusted NDIS and Out of Home Care SoftwareCTARS

+1

CTARS enhances operational efficiency through innovative data solutions.

57 out of 60

Virtual SmartdeskIntelliteck Limited

+1

Virtual Smartdesk is an enterprise virtual assistant & communication as a service platform.

58 out of 60

Luware NimbusLuware

+1

Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams

59 out of 60

Customer Engagement for TeamsSolgari

+1

AI-Powered Customer Engagement – Go Live in Hours

60 out of 60

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