NFP: Service Delivery Management-3 Week Implem

The NFP Service Delivery and Client Management Solution is a solution built with clients and front-line workers in mind. It provides a comprehensive case management framework that is compliant with multiple funder data collection, validation and reporting requirements.

Included Activities:

• Functional Workshops - review of existing functionality and mapping to Barhead Service Delivery Framework
• Technical and Integration Workshops - review of upstream and downstream systems
• Reporting Workshops - Review of operational and management reports and dashboards
• Data Migration Workshops - Plan for migrating existing clients’ and case records

Business Outcomes:

• Fit or gap analysis report
• High-level design with recommended business processes, solution architecture, integration and data migration plan
• High-level implementation project plan

Barhead is flexible when it comes to delivering services. Customer-specific requests and add-on services will be attended and are on ad-hoc basis.

Associated Product: Dynamics 365, Power Platform