User Adoption Services: 3-Wk Assessment

No technical implementation can be a success without proper user adoption. It is vital to ensure that the organization changes to adapt any new technology.

Implementing Microsoft 365 Copilot? Moving from Workplace to Microsoft Viva? Making proper use of Microsoft Teams? Moving to Microsoft 365? Our Prosci-certified consultants help do Change Management the right way. Understand the goal, the scope, the user groups and the strategy.

This assessment is to get things started. The scope of work depends very much on the project, but there are a few building blocks that are common across projects:

• Initial workshop: Define the project, the scope, the users involved and identifying the change.
• Identifying personas: The organization consists of multiple groups of users with different backgrounds, needs, ways or working and use cases. We identify how to best group your scoped users into groups.
• Build personas: We conduct interviews and analysis of each group, enabling us to tailor training and information to their needs.
• Create a strategy: Identify which channels, format and targets for each persona.

Together, we build a strategy that makes sense for your organization. We can also assist in implementing this strategy, creating materials and following up all aspects of change management in your organization to ensure that your journey to Microsoft 365 or your implementation process is a success. Whether that is labels i Purview or introducing Copilot or anything in between.