Many
CSPs today struggle with fragmented automation, generic AI that lacks
telco-specific understanding, and long, costly integration cycles. Cognitive
Core, powered by amAIz, addresses these challenges by unifying data
across the telecom landscape and infusing operations with verticalized AI that
delivers real‑time, actionable insights. By providing an open,
secure, and telco‑contextual GenAI platform,
CSPs benefit from faster time‑to‑value, consistent execution across every domain, and
a scalable agentic architecture that enhances decision‑making, drives operational efficiency, and
accelerates their overall AI strategy without the need to replace existing systems.
Amdocs
Cognitive Core integrates with the Microsoft Azure ecosystem, enabling CSPs to
operationalize telco‑grade GenAI using Azure
OpenAI and the broader Azure platform. Through native integration with Azure services-including AKS, API Management, Cosmos DB, Azure
Firewall, and Azure Application Gateway-the platform delivers secure, scalable, and
governed deployment of telecom‑specialized
AI agents across all Telco domains. Cognitive Core enhances accuracy and
consistency with telco‑specific
skills, ontology, and insights, while Azure OpenAI provides powerful language models
to accelerate automation and improve decision‑making. This joint Microsoft–Amdocs
approach simplifies GenAI adoption for telcos, reduces operational complexity,
and helps CSPs drive sustainable improvements in customer experience and
business outcomes.
Key Benefits:
•
Telco‑Specialized
Agent Libraries: Leveraging the amAIz Suite foundations, Cognitive Core
provides specialized BSS/OSS agents and sub‑agents pre‑trained on telco processes and ontology.
This enables CSPs to automate complex workflows with accuracy, consistency, and
domain‑specific
intelligence across every telecom journey.
•
Predictive, Cross‑Journey
Intelligence & Telco‑Verticalized
AI: The platform unifies
cross‑domain data and enriches it with telco‑specific context, delivering real‑time insights, KPI‑based recommendations,
and risk prediction. Its verticalized AI foundation ensures agents reason, act,
and orchestrate with deep telecom understanding.
•
Open, Secure, and Enterprise‑Grade
by DesignBuilt: to integrate
seamlessly with any BSS/OSS and any LLM via open standards (A2A/MCP), Cognitive
Core accelerates adoption while maintaining enterprise‑grade trust, governance, observability, and
security guardrails. Advanced agentic competencies-evaluation,
deployment, compliance, and continuous improvement-ensure
scalable operations from day one.
SaaS