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Dynamics 365 Customer Service

Service clientèle simple : donnez à vos clients et à vos agents les outils dont ils ont besoin pour garantir une résolution rapide et précise, à chaque fois.

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Retail & Consumer Goods Catalyst: 2-Week WorkshopRSM Product Sales LLC
+3
RSM’s interactive Retail & Consumer Goods Catalyst workshop helps companies build, plan, and execute business transformation strategies with a proven, innovative approach.
1 out of 60
Food & Beverage Catalyst: 1-Day WorkshopRSM Product Sales LLC
+3
RSM’s Catalyst for Food & Beverage is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
2 out of 60
Nonprofit Catalyst: 1-Day WorkshopRSM Product Sales LLC
+3
RSM’s Catalyst for Nonprofit is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
3 out of 60
Life Sciences Catalyst: 1-Day WorkshopRSM Product Sales LLC
+3
RSM’s Catalyst for Life Sciences is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
4 out of 60
Nonprofit Catalyst: 2-Week WorkshopRSM Product Sales LLC
+3
RSM’s interactive Nonprofit Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
5 out of 60
Business & Professional Services Catalyst: 2-Week WorkshopRSM Product Sales LLC
+2
RSM’s interactive Business & Professional Services Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
6 out of 60
Acceler8: 0.5-Day Workshop to discuss and plan the migration of existing Dynamics 365 Customer Engagement implementations to the cloud.Codec
+3
Free of charge initial discovery workshop. Evaluation of different cloud platforms and services suitable for hosting Dynamics 365 Customer Engagement.
7 out of 60
Catalyst Envision and Innovation WorkshopCovenant Technology Partners
+1
Catalyst Envision and Innovation Workshop for Microsoft Dynamics 365 Customer Service
8 out of 60
BRIKHousing: Tenancy Management_INFINITY TECHNOLOGY SOLUTIONS
+1
BRIKHousing: Tenancy Management_ effectively and efficiently allows you to manage all tenancy management processes from the initial application, through to ending the tenancy when notice is given.
9 out of 60
BRIKHousing: Asset Management_INFINITY TECHNOLOGY SOLUTIONS
+1
BRIKHousing: Asset Management_ supports and manages the entire lifecycle of assets and components within a housing organisation.
10 out of 60
BRIKHousing: Rent Accounting_INFINITY TECHNOLOGY SOLUTIONS
+1
BRIKHousing: Rent Accounting_ manages the complex task of recording and monitoring all credits and debits against a tenant or leaseholder rent account as well as all Sub Accounts.
11 out of 60
Power Automate for Customer Service: 1 Month ImplementationSmartbridge, LLC
+3
RPA to Improve first contact resolution and customer satisfaction, reduce training time and costs, and strengthen customer retention
12 out of 60
UNITE: Omnichannel for Dynamics Customer ServiceINFINITY TECHNOLOGY SOLUTIONS
+1
For Customer Service Directors seeking to boost satisfaction metrics and empower agents across platforms, Omnichannel for Dynamics Customer Service offers a bespoke, adaptable omnichannel solution.
13 out of 60
Dynamics 365: 1 Tag Workshop | Arvato SystemsArvato Systems
+3
Dynamics 365 | Workshop
14 out of 60
TruNorth Dynamics Discovery Call for Dynamics 365TruNorth Dynamics
+3
Transform your business with TruNorth Dynamics' personalized solutions and expert guidance using Dynamics 365
15 out of 60
Dynamics 365 CE: 3-Week AssessmentAlphaBOLD
+3
AlphaBOLD’s specialized Dynamics 365 CE assessment is designed to navigate you through the complexities of customization and implementation.
16 out of 60
Dynamics 365 CRM OnTrack Virtual Coworker Membership for New CRM UsersAzamba
+3
Expert CRM implementation and support, high adoption rates and pre-built add-ons for small businesses at a fixed monthly fee with 100% Money-Back Guarantee.
17 out of 60
Student Lifecycle CRM: Student Journey map and CRM Implementation roadmap 4 wk consultingFrequency Foundry Inc.
+3
This is a select offer for consulting services related to enterprise discovery of needs for higher education institutions considering a CRM solution.
18 out of 60
KMicro Health Check for Dynamics 365KMicro Tech, Inc.
+3
Custom tools, cutting-edge AI, and interactive sessions deliver deep insights into your system's performance and usage. Get actionable results to optimize your Microsoft Dynamics 365 environment.
19 out of 60
Accelerate Revenue Generation with Dynamics 365 SalesCongruentX LLC
+3
Unlock the full potential of Dynamics 365 Sales and Activate Digital Selling with our CX Impact Acceleration approach
20 out of 60
CX Success Program Platinum Subscription for Dynamics 365 SalesCongruentX LLC
+3
The CX Success Program - Platinum Subscription delivers enhanced user adoption and Dynamics 365 optimization services to ensure your CRM investment delivers measurable results.
21 out of 60
CX Success Program Gold SubscriptionCongruentX LLC
+3
CRM Onboarding, User Adoption with Ongoing Dynamics 365 Sales Support The Gold plan focuses on getting your team up and running with expert-led onboarding and more
22 out of 60
Envisioning Lab workshop Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.CongruentX LLC
+3
Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
23 out of 60
Dynamics 365 Customer Service ImplementationZion Cloud Solutions
+3
Secure, scalable Dynamics 365 Customer Service implementations for government and enterprise, compliant with NIST 800, PII/PHI, Section 508, and integrated with identity providers
24 out of 60
Quick Start Pack Dynamics 365 Customer ServicePRODWARE SPAIN
+1
Consigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware
25 out of 60
Copilot Features in Dynamics 365 Business CentralTruNorth Dynamics
+2
This course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows
26 out of 60
BearingPoint Diagnose Workshop Dynamics 365 Customer ServiceBearingPoint
+3
Workshop zur Optimierung Ihrer Serviceprozesse mit Dynamics 365 Customer Service
27 out of 60
BizApp Deployment Services - Dynamics 365 Contact CenterBizApp
+3
Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!
28 out of 60
Dynamics 365 Customer Service Unified Customer Engagement ImplementationJourneyTEAM
+3
Unified Customer Engagement with Dynamics 365 Customer Service, Power Pages, & Copilot Studio
29 out of 60
Salesforce to Dynamics 365 Migration: 2 Hour Free WorkshopNetwoven Inc.
+3
Assess your Salesforce environment and receive expert guidance for a smooth, secure migration to Microsoft Dynamics 365 Sales.
30 out of 60
Microsoft Dynamics 365 Customer Service - 2 Hour Free WorkshopNetwoven Inc.
+3
Discover how Dynamics 365 Customer Service can elevate your support operations with Netwoven’s 2-hour free workshop designed to align business needs with AI-powered service transformation.
31 out of 60
Dynamics 365 Customer Service ImplementationWestern Computer
+1
Fast-track Dynamics 365 Customer Service: streamline support and boost satisfaction in 6 weeks.
32 out of 60
Wholesale Distribution Dynamics 365 Transformation ToolkitBDO
+3
Accelerate ERP transformation with AI-driven insights using the BDO Dynamics 365 Transformation Toolkit for Wholesale Distribution
33 out of 60
Microsoft Dynamics 365 Customer Relationship Management Assessment (Flash Audit)Increcio
+3
Remote assessment of Microsoft Dynamics 365 Customer Relationship Management to baseline adoption and performance, find risks in customizations/ALM, and deliver prioritized fixes and mid-term roadmap
34 out of 60
Implementation Of Dynamics 365 InsuranceSPAN d.d.
+3
Dynamics 365 for Insurance is a comprehensive platform that streamlines policy management.
35 out of 60
Bytebase Professional ServiceBytebase
+1
Standardized database schema migrations and data changes with review, linting, and GitOps.
36 out of 60
Avanade Intelligent Contact CenterAvanade, Inc.
+3
An AI-driven, pre-packed solution that gets you up & running with an MVP in just 10 weeks. With optional modules, including support, continue to modernize & transform your customer service experience.
37 out of 60
Nexer Care 365 – Managed Service for Microsoft Dynamics 365 Customer EngagementNexer Group AB
+3
Care 365 transforms Dynamics 365 management into a continuous value engine.
38 out of 60
专业售后服务解决方案上海南洋万邦软件技术有限公司
+1
Streamline support processes and deliver exceptional service with 南洋专业售后服务解决方案
39 out of 60
TSG Dynamics 365 CRM ImplementationTechnology Service Group Ltd
+3
Our Dynamics 365 CRM Implementation is tailored to fit your business.
40 out of 60
LTM Business Apps Dynamics 365 Data ArchivalLTIMindtree Limited
+3
LTM’s Dynamics 365 Data Archival solution enables businesses to efficiently archive historical data and seamlessly migrate it to cost-effective cloud-based storage
41 out of 60
Healthcare Contact Center ModernizationQuisitive
+2
Reimagine patient and member engagement with AI-driven triage, call summarization, and intelligent deflection—creating a connected digital front door that helps itself.
42 out of 60
Intelligent Prior Authorization for HealthcareQuisitive
+3
Automate and orchestrate the entire prior authorization (PA) lifecycle—eligibility checks, submissions, status updates, and appeals—using intelligent, API-first Microsoft AI agents
43 out of 60
Salesforce to Dynamics 365 CRM MigrationQuisitive
+3
Migrate with confidence to a healthcare-ready CRM built on the Microsoft Cloud
44 out of 60
Microsoft Copilot for Service – Enablement & AdvisoryEvincible Solutions
+1
Evincible Solutions empowers customer service teams to work faster and smarter by deploying Microsoft Copilot for Service within Dynamics 365 Customer Service.
45 out of 60
Modernise your customer service with Dynamics 365 Contact CenterColumbus Global
+3
Columbus offers a structured implementation service for organisations looking to modernise customer service by moving away from fragmented, legacy contact centre solutions.
46 out of 60
Copilot Studio – AI Agents Proof of Concept by C-venC-ven Technologies
+3
Build and validate a custom AI agent using Microsoft Copilot Studio to prove real business value in weeks.
47 out of 60
HSO Dynamics 365 Sales and Service 10 week implementationHSO
+3
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
48 out of 60
From Salesforce to Microsoft CRM Migration on Dynamics 365 - Briefing by Cluster ReplyReply
+3
Accelerate your organization’s CRM transformation with a focused online 2–4 hour session focused on migrations from Salesforce to Microsoft-based CRM solutions built on Dynamics 365.
49 out of 60
WhatsApp & SMS Integration for Dynamics 365 using TwilioConfiz Limited
+3
Enable WhatsApp and SMS messaging in Dynamics 365 using Twilio, even where native connectors are missing, including Sales, Customer Insights Journeys, Customer Service, and Field Service.
50 out of 60
IVR Connector for Microsoft Copilot Studio | AI-Powered First-Level Support & Intelligent Agent HandoffAcuvate Software Limited
+3
Acuvate’s IVR Connector transforms IVRs into AI-powered support with seamless human handoff delivering 30% faster resolution.
51 out of 60
PwC for contact centre capability and maturity assessmentPwC (Global)
+1
The assessment has been designed to help organisations understand how ready their contact centre is to evolve from a legacy service model to a modern, future-ready operation.
52 out of 60
Dynamics 365 Customer Engagement with Intelligent Agent AutomationVervint
+2
Implement Dynamics 365 Customer Engagement with three AI agents built in Microsoft Copilot Studio to automate customer interactions, cut response times, and improve service quality through workflows.
53 out of 60
Dynamics 365 Sales: Click Installation Starter PackageBond Consulting Services
+3
Ideal for teams who need a user-friendly email editor and bulk email send and tracking capabilities with subscription management.
54 out of 60
Visionet Salesforce to Microsoft Dynamics 365 Modernization AcceleratorVisionet Systems, Inc
+3
De-risk and accelerate Salesforce to Dynamics 365 modernization with automation, AI, and Azure-native integration.
55 out of 60
Dataverse: Get your storage space back.Inkey IT Solutions Pvt. Ltd.
+3
Get your Dataverse storage space back
56 out of 60
Comprehensive Automation for Customer and Field ServiceOntargIT
+2
Package for customer request and field service automation: Microsoft Dynamics 365 Customer Service and Field Service, and our own developments for typical processes.
57 out of 60
CRM Envisioning WorkshopHeartland Business Systems, LLC
+3
Move from your current CRM to Microsoft Dynamics 365 with confidence. HBS delivers a 2-week engagement with a Board-ready business case and migration roadmap.
58 out of 60
Concierge Agent by TTEC DigitalTTEC Digital
+3
Want to improve your Customer's Experience, drive revenue growth and build brand loyalty?
59 out of 60
Copilot Value Prototype EngagementEncore Business Solutions
+3
A collaborative engagement that helps organizations creatively identify and prove where Microsoft Copilot can add value through a small working prototype and measure potential ROI at scale.
60 out of 60