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Dynamics 365 Customer Service

Service clientèle simple : donnez à vos clients et à vos agents les outils dont ils ont besoin pour garantir une résolution rapide et précise, à chaque fois.

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CRM for BrokersAwara IT Kazakhstan LLP
+3
Optimize your brokerage operations with CRM for Brokers, a Dynamics 365 solution that centralizes workflows, automates processes, and enhances customer interactions.
1 out of 60
From On-premises to CloudSirocco
+3
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
2 out of 60
Analysis of the implementation of the ERP SYSTEM - Audit (Dynamics 365 Business Central)Sii Sp. z o.o.
+3
Identification of the implementation scope of Dynamics 365 Business Central solution
3 out of 60
Dynamics 365 Rapid Rollout ImplementationEllipse Solutions
+3
Get to go-live faster and start utilizing your new solution with Dynamics 365 Rapid Roll-Out!
4 out of 60
BearingPoint Discovery Workshop Copilot StudioBearingPoint
+3
Discovery Workshop - Potenziale entdecken für die Nutzung von KI mit Hilfe von Copilot Studio
5 out of 60
Dynamics 365 for Customer Service ImplementationTrimaxSecure
+1
Launch your company’s digital transformation with Microsoft Dynamics 365 for Customer Service.
6 out of 60
Nexer SalesForce to Dynamics 365 Migration AssessmentNexer Group AB
+3
We ensure a structured transition from Salesforce to Dynamics 365, with a thorough assessment, seamless migration, and process optimization to maximize the benefits of the new platform.
7 out of 60
Dynamics Improvement Program: 3-mo ImplementationCatapult Systems, LLC
+3
Catapult experts analyze your specific business situation and provide strategic guidance to optimize and enhance your Dynamics and business applications.
8 out of 60
Enterprise Service Management for D365: 12Wk + ImplementationEnterprisecloud
+3
Microsoft Dynamics 365 for IT Support, Customer Service and Employee Service.
9 out of 60
Microsoft Dynamics 365 Customer Engagement Health CheckExperience Digital
+3
A fixed-price health check of your Microsoft Dynamics 365 Customer Engagement environment to identify issues, improve stability, and deliver a remediation roadmap.
10 out of 60
D365 Events Management Portal: 4 Wk ImplementationTrimaxSecure
+3
Create and manage all the details needed for events registration, payment, and engagement tracking inside a customized web portal based on Microsoft Dynamics 365 Marketing.
11 out of 60
Infosys Dynamics365 Customer Service: 1-Day WrkshpInfosys Limited
+1
Deliver positive customer experiences faster by optimizing resources and reducing operational costs.
12 out of 60
Dynamics 365 Success Plan: 1-Day WorkshopAltruas
+3
A workshop using the proven Altruas Implementation Methodology to help you understand what is needed for a successful CRM implementation.
13 out of 60
LTIM Business Applications Dynamics 365 CRM Transformation OfferingLTIMindtree Limited
+3
LTIMindtree's D365 CRM Transformation offering provides solutions for managing Customer Relationships and driving business growth. Our offerings range from implementation, customization and support.
14 out of 60
Synoptek Dynamics 365 Customer Engagement (CRM): 3-Wk AssessmentSynoptek
+3
Leverage Synoptek’s certified Dynamics 365 Customer Engagement (CRM) experts to identify the next steps for your CRM implementation.
15 out of 60
Connected Field ServiceCapgemini Group
+3
Capgemini’s Connected Field Service is a collection of accelerators, methodologies, templates, and IP that leverages Microsoft Field Service and Supply Chain.
16 out of 60
Free Migration to Dynamics 365 CE: 2-Day WorkshopCapgemini
+2
An accelerated and industrialized approach to understand the effort required to move from a Third Party CRM to Dynamics 365 CE in a Like-to-Like migration.
17 out of 60
Excel Migration All Entities: 4-Day ImplementationMTC
+3
This service is about data migration of all entities from Multiple Excel/CSV files to Dynamics 365/CRM and it takes 4 man-days effort.
18 out of 60
Digital Transformation Assessment for Social HousingINFINITY TECHNOLOGY SOLUTIONS
+1
For Housing Associations aiming to address pain points, this discovery workshop and value mapping exercise will deliver actionable recommendations against key metrics, with measurable efficiency gains
19 out of 60
Microsoft Dynamics 365 - Document Management AcceleratorVelrada
+3
This solution optimizes Microsoft Dynamics 365 document management with scalable, secure, and customizable integration with SharePoint, improving efficiency and compliance.
20 out of 60
Dynamics 365: 2-week AssessmentQuisitive
+3
Simplify the process of migrating to Dynamics 365 or optimizing your current environment with Quisitive’s Dynamics 365 Assessment.
21 out of 60
Elevate Customer Experience with Microsoft Copilot and AgentsCapgemini Group
+3
Empower the next generation of customer engagement with Microsoft Copilot and Agents
22 out of 60
Dynamics 365 CE Accelerator: 7-Day ImplementationBiz Aid
+2
A one-of-a-kind accelerator for Microsoft Dynamics 365 Customer Engagement implementations that enables you to quickly implement Sales and Service modules, designed specifically for easy work.
23 out of 60
Sales Transformation with AI: Accelerate Revenue with Dynamics 365 and CopilotSikich LLC
+2
Reimagine sales with AI-powered CRM, Copilot, and Dynamics 365 Sales.
24 out of 60
Dynamics 365 Readiness Assessment - 3 WeeksWinWire Technologies
+3
Dynamics 365 Readiness Assessment identifies opportunities to automate business processes and enables customers to build a strategic plan to modernize their business applications.
25 out of 60
Copilot Discovery Voice AI Agent WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
The IVR workshop focused on integrating Microsoft Copilot with Dynamics 365 Customer Service Workspace to enhance call flows and customer interactions. Key highlights included designing IVR workflows.
26 out of 60
Kaizala Scalable Incidents: 3-Wk ImplementationBest Projects
+2
An integration that results in an easy, mobile, and scalable use of Microsoft Dynamics 365 incidents through Microsoft Kaizala.
27 out of 60
MazarsNow! Contact Center 8Wk Rapid ImplementationMazars USA
+2
Rapid Implementation of Dynamics 365 Customer Service
28 out of 60
CRM for Contact CenterAwara IT Kazakhstan LLP
+3
Unified omnichannel contact center on Dynamics 365 with AI‑powered assists, predictive staffing, and real‑time dashboards
29 out of 60
CCaaS AssessmentHitachi Solutions
+1
This assessment includes a strategic goals document, epics/features backlog, and a blueprint presentation with high-level design and roadmap aligned to business objectives.
30 out of 60
Dynamics 365: 2-week AssessmentCatapult Systems, LLC
+3
Catapult simplifies your migration to Dynamics 365 or optimization of a current environment by developing a custom roadmap to ensure that your environment is healthy, productive, and yielding ROI.
31 out of 60
Microsoft Dynamics 365 Copilot: Tailored 4-Week ImplementationConfiz Limited
+3
Kickstart your AI journey with a focused 4-week engagement to implement Copilot for Dynamics 365, aimed at integrating AI capabilities into your core service operations.
32 out of 60
BRIKHousing: Repairs_INFINITY TECHNOLOGY SOLUTIONS
+1
BRIKHousing: Repairs_ is a comprehensive repairs management solution vital for every Social Housing landlord.
33 out of 60
Dynamics 365 Business Check: 1-Hr AssessmentSparktech
+3
If you’re having a hard time deciding which version of Microsoft Dynamics 365 if right for your business, take our one-hour assessment and we’ll help you decide.
34 out of 60
OCR- Invoice Automation for Microsoft Dynamics 365 – Microsoft AppSourceDynaTech Systems Pvt. Ltd.
+3
A Powerful Solution for Managing Invoices with Microsoft Dynamics 365 Finance and Operations
35 out of 60
UNITE: D365 Backup_INFINITY TECHNOLOGY SOLUTIONS
+3
Safeguard Dynamics 365 data with automated backups, encryption, and recovery. Streamline operations and compliance with our user-friendly interface. Benefit from unlimited storage and flexibility.
36 out of 60
Solution Assessment - CRM for Manufacturing9altitudes
+3
Define a detailed Roadmap for your Customer Engagement Platform. This Assessment will result in a Solution Architecture, Timeline, Budget and Project Approach for your Manufacturing company.
37 out of 60
Implementation of Dynamics 365 Contact Center and Microsoft AI Service Agents by C-venC-ven Technologies
+1
Moderniza tu centro de contacto con una solución omnicanal basada en Dynamics 365 Contact Center. Habilita a tus agentes con inteligencia artificial integrada a través de Microsoft Copilot
38 out of 60
BearingPoint Maturity Assessment Dynamics 365 Customer EngagementBearingPoint
+3
Dynamics 365 CE Maturity Assessment – Optimierungspotenziale erkennen und gezielt heben
39 out of 60
Customer Voice JumpStart: 2-Day WorkshopDyn365Pros
+3
The Customer Voice JumpStart service delivers the knowledge and training required to launch an effective survey program leveraging Microsoft Customer Voice and Dynamics 365.
40 out of 60
Microsoft CRM Cloud Migration AssessmentAndosi
+3
Our offer aims to provide organizations using Microsoft CRM On-Premise with a clear roadmap and understanding of the migration process to the Cloud. The 2-hour free migration assessment is designed to
41 out of 60
Nexer 10 Day Assessment for Microsoft Contact CenterNexer Group AB
+3
Nexer's 10-Day Assessment ensures a smooth Microsoft Contact Center setup, enhancing AI-driven efficiency.
42 out of 60
Dynamics 365 CRM CX Success ProgramsCongruentX LLC
+3
CX Success Subscription for Dynamics 365 Sales offers Support Services, User Adoption and CRM Optimization Services so you can Drive Business Outcomes
43 out of 60
envisiond365Alpha Variance Solutions
+3
Alpha Variance Solutions will provide a comprehensive solution roadmap including; Structure, Applicability and Effectiveness Based on Best Practices, Lessons Learned and Industry Standards
44 out of 60
Positive City: 10-Wk Implementation -Inetum (HO)
+1
Une solution complète destinée aus administrations publiques (collectivités, régions, ...) pour un meilleur service aux citoyens.
45 out of 60
BRIKHousing: Rent Setting_INFINITY TECHNOLOGY SOLUTIONS
+1
The BRIKHousing: Rent Setting_ module simplifies the administrative overhead of the rent setting process.
46 out of 60
BRIKHousing: Contractor Management_INFINITY TECHNOLOGY SOLUTIONS
+1
The BRIKHousing: Contractor Management_ solution helps housing organisations efficiently manage their relationships with external contractors, ensuring cost-effective and timely services.
47 out of 60
Connected Call Center: 5-Day WorkshopSigma AB
+1
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer eperiences to take your call center operations to the next level.
48 out of 60
SalesForce to Dynamics 365 Migration AssessmentBizapp
+3
Streamlined migration from SalesForce to Dynamics 365, optimizing costs and data integration
49 out of 60
Microsoft Copilot for Service: 2-month ImplementationRSM Product Sales LLC
+2
Boost retention with AI-driven support: Microsoft Copilot for Service enhances customer experience
50 out of 60
TTEC Digital Solution for OC Hub QuickStart: 10 Mins Agent AssessmentTTEC Digital
+1
TTEC Digital OC Hub QuickStart offers a pre-built agent self-assessment that allows us to analyze current state and build a quick-start package for Dynamics365 Omni-Channel based on survey results.
51 out of 60
Microsoft Dynamics CRM Integration: ImplementationAwara IT Kazakhstan LLP
+3
Production-grade Dynamics 365 integrations: APIs, webhooks, Azure middleware, and Power Platform connectors.
52 out of 60
Fujitsu Implementation Services for Microsoft Dynamics 365FUJITSU
+3
Unlock Dynamics 365 full potential with Fujitsu’s expert implementation services, providing seamless transformation, optimized processes and maximized ROI.
53 out of 60
BRIKHousing: Planned Maintenance_INFINITY TECHNOLOGY SOLUTIONS
+1
BRIKHousing: Planned Maintenance_ delivers total control over planned maintenance works including managing contractor costs and progress metrics.
54 out of 60
BearingPoint Envisioning Workshop mit Fokus auf Dynamics 365 Customer EngagementBearingPoint
+3
CRM-Envisioning-Workshop: Strategie, Analyse und Roadmap mit Dynamics 365 Customer Engagement
55 out of 60
Government Catalyst: 1-Day WorkshopRSM Product Sales LLC
+3
RSM’s Catalyst for Government is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
56 out of 60
BRIKHousing: Property Sales and Shared Ownership_INFINITY TECHNOLOGY SOLUTIONS
+2
BRIKHousing: Property Sales & Shared Ownership_ helps to manages the entire property purchase process end-to-end.
57 out of 60
Dynamics 365: Quick Startup 2-3 weeksDefinity First
+3
Our Dynamics 365 Quick Startup provides a fast, lightly customized solution to help you optimize your business processes, streamline workflows, and enhance collaboration.
58 out of 60
Facebook Copilot Agent Innovation WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
This workshop is designed to empower organizations to integrate Microsoft Copilot with Facebook pages, enhancing social media interactions through automation, knowledge integration.
59 out of 60
Catalyst Envisioning - Activate Digital SellingSirocco
+3
Catalyst Envisioning - Activate Digital Selling
60 out of 60