Embrace (Adoption and Change Management) 4-Wk Imp
Core BTS dba NRI
The application of standard processes and tools for leading the people side of change.
The application of standard processes and tools for leading the people side of change.
Often, managing the people side of a change is the most challenging component of digital transformation. That’s why Core BTS, developed Embrace, a collaborative change management and adoption program. The custom-developed program helps clients ensure a Microsoft 365 solution is effectively embraced, adopted, and used.
Prepares your workforce for upcoming changes Optimizes end user adoption and usage of Microsoft 365 solutions Mitigates project risk and resistance Drives faster ROI Ensures a project achieves intended outcomes Makes IT initiatives more successful
Strategic Readiness Key Stakeholders
- Provide direction and governance of Microsoft 365 services where necessary
Organizational Readiness Company-Wide
- Information about the change is communicated effectively and often using accepted mediums
Operational Readiness IT Admins & Support
- Service desk is prepared with troubleshooting guides and workflows involving Microsoft 365 products
Individual Readiness End User
- Awareness of upcoming changes
- Training and adoption of adopted Microsoft 365 services