https://store-images.s-microsoft.com/image/apps.12325.a1a98c4f-d43d-4991-895c-6670c3d53578.50d0028f-0273-4262-acf5-294c8654cc89.a01720d3-6562-4ea4-8eab-f3d68f282caf.png

Solarwinds Service Desk

par Solarwinds Service Desk

(778 évaluations)

Enable employees to open tickets easily and automatically via Microsoft Teams.

Streamline your service process by engaging with your employees where they work

With this integration between Microsoft Teams and SolarWinds Service Desk, your employees will be able to open tickets in Service Desk without leaving their work and collaboration environment (Microsoft Teams).

Once installed, Service Desk technicians do not no longer need to manually open tickets for incidents or service requests coming in from the Teams chat, nor refer employees to the service portal nor ask them to write an email to do so.

If you do not already have a SolarWinds Service Desk account, you’d need to set one up before installing this integration. Sign-up for free trial [here](https://www.solarwinds.com/service-desk/registration)

Fonctionnalités de l’application

Lorsque cette application est utilisée, elle
  • Peut envoyer des données via Internet
  • Cette application peut accéder aux informations personnelles contenues dans le message actif, dont les numéros de téléphone, les adresses postales ou les URL. Les autres éléments dans votre boîte aux lettres ne peuvent pas être lus ou modifiés. Passez en revue la politique de confidentialité du développeur pour plus de détails sur la gestion et le traitement des informations personnelles.

Vue d’ensemble

https://store-images.s-microsoft.com/image/apps.23759.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.495c68f9-f5c0-4372-a091-b9b51daa32f5.png
https://store-images.s-microsoft.com/image/apps.57108.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.2f856ea8-c2db-43ae-8227-3347366e3131.png
https://store-images.s-microsoft.com/image/apps.7814.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.9f8bcca8-4ff4-4806-93b0-58125d752846.png
https://store-images.s-microsoft.com/image/apps.29101.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.d00bfaa5-e281-449b-86be-e7c53aa757cb.png
https://store-images.s-microsoft.com/image/apps.23533.a1a98c4f-d43d-4991-895c-6670c3d53578.93850acd-a7b5-4963-97ee-5d9e7029bc12.a437f7f1-ca8c-44d3-a88c-33b2a79e3358.png