https://store-images.s-microsoft.com/image/apps.41523.42dd6822-e068-4f05-8ccc-cbed3adae818.b3cdcc23-956c-4a72-a5b3-6cf67224ff97.59debab0-000f-4376-8683-92a0ab5d4dc9

BE-A

par FLAE Robotics

AI Hotel Receptionist and Reservation Agent

BEA is your hotel's AI concierge — it handles guest conversations across email, WhatsApp, and phone calls, responding naturally in any language, 24/7.
It doesn't just answer questions — it books rooms, managing availability checks, pricing, and reservations from first inquiry to final confirmation, without burdening your staff.
BEA plugs into the tools you already use — from your PMS and booking engines to email providers and telephony systems — so deployment is fast and disruption-free.
Every answer is grounded in your hotel's real data — your room types, your rates, your policies — so guests get accurate, on-brand responses every single time.
Your team stays in control through a clean, intuitive dashboard where they can monitor every conversation, step in when needed, and watch AI handle the rest.

Vue d’ensemble

https://store-images.s-microsoft.com/image/apps.5319.42dd6822-e068-4f05-8ccc-cbed3adae818.b3cdcc23-956c-4a72-a5b3-6cf67224ff97.b703c574-ec45-4254-b764-5dfb66b4a609
https://store-images.s-microsoft.com/image/apps.57376.42dd6822-e068-4f05-8ccc-cbed3adae818.b3cdcc23-956c-4a72-a5b3-6cf67224ff97.fa7cfef0-20da-48d5-a5f8-3480dc9f3f61
https://store-images.s-microsoft.com/image/apps.58028.42dd6822-e068-4f05-8ccc-cbed3adae818.b3cdcc23-956c-4a72-a5b3-6cf67224ff97.100db068-1399-4033-a87e-f4e9c7561cdd
https://store-images.s-microsoft.com/image/apps.6544.42dd6822-e068-4f05-8ccc-cbed3adae818.b3cdcc23-956c-4a72-a5b3-6cf67224ff97.18c92202-19bb-4f3b-8934-527a13850a1b
https://store-images.s-microsoft.com/image/apps.1714.42dd6822-e068-4f05-8ccc-cbed3adae818.b3cdcc23-956c-4a72-a5b3-6cf67224ff97.ba41e174-f6b1-488c-a2e0-a7d674c78589