Microsoft Marketplace | cloud solutions, AI apps, and agents

AnywhereNow WebAgentWorkstreampeople BV

+1

AnywhereNow WebAgent is a fully featured Teams Contact Center platform to embed within any CRM

1 out of 60

Maptaskr for Dynamics 365Maptaskr

+7

Advanced geospatial capabilities for your Dynamics 365 apps, enabling geo-productivity.

2 out of 60

SMART Chat - AI ChatbotICS.AI LTD

+1

Human parity AI powered virtual web assistant pre-trained to answer thousands of user queries

3 out of 60

Helpshift - Agent AnalyticsHelpshift

+1

Offers valuable insights into Agent performance such as level of agent activity, CSAT and so on.

4 out of 60

PowerRosterVelrada

+3

A Microsoft-based solution for workforce forecasting and intelligent shift planning

5 out of 60

Ticketing As A Service | SaaS Subscriptionkitameraki limited

+1

Certified Microsoft Teams Ticketing System for managing bug, Incident and service request tickets

6 out of 60

Calabrio Workforce Management (WFM)Teleopti AB

+1

Drive Business Success with Future-Proof, Intelligent Workforce Management

7 out of 60

CRM Accelerator for Financial ServicesHSO

+1

Unify and automate your financial processes with our industry-specific accelerator

8 out of 60

Five9 Adapter for Microsoft Dynamics 365 - Channel Integration Framework v1Five9

+4

Intelligent Cloud Contact Center for Microsoft Dynamics 365

9 out of 60

Mesh Ai - Conversational & Generative AIMesh Assist Pty Ltd

+1

Mesh Ai: Conversational & Generative AI solutions, delivers intelligent customer engagement

10 out of 60

Alvaria Workforce Engagement ManagementAspect Software

+1

Use the #1 rated contact center workforce management tool in North America to manage your workforce.

11 out of 60

Legal Practice Management for Dynamics 365Skyline Consultants LLC

+2

Case Management, Calendars, Time and Billing, Tasks, Expense management, Invoicing, and Reporting.

12 out of 60

Advanced Field ServiceHSO

+4

Accelerate your business with world-class end-to-end field service management!

13 out of 60

iPayments Credit Card & CollectionsiSolutions

+1

Credit Card Processing and Collections Management for Microsoft Dynamics 365 Business Central

14 out of 60

Complaint Management AppO CONSULTING (Pvt) Ltd

+2

A complaint management app is a that helps businesses manage and address complaints efficiently

15 out of 60

HorizonTruenorth Corporation

+1

Horizon is a powerful data collection & workflow management tool

16 out of 60

Customer Portal for Dynamics 365 Business CentralDynamics eShop Inc.

+1

Real-time collaborative Customer Portal for Microsoft Dynamics 365

17 out of 60

Hitachi Solutions Engage for Health PlansHitachi Solutions

+3

Purpose Built Relationship Management for the Health Plan Industry

18 out of 60

GDPR Management for Dynamics 365 - proGDPRCRMFIRST GmbH

+6

proGDPR supports Organizations to achieve GDPR Compliancy – natively in Dynamics 365!

19 out of 60

Dynamics TelephonyDynamics Telephony Public Ltd

+5

Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX

20 out of 60

POS ONE - POS365 BC IntegrationPOS-ONE A/S

+1

POS365 integrates seamlessly with Business Central, offering a comprehensive POS solution.

21 out of 60

Ticketing As A Service | SaaS Subscriptionkitameraki limited

+1

Certified Microsoft Teams Ticketing System for managing incident and service request tickets

22 out of 60

Dynamics 365 Field Service Management ReportAddend Analytics LLP

+1

Track and analyze field operations, workforce productivity, and service KPIs in real time.

23 out of 60

Case 360 - A Dynamic Case Management ApplicationWNS Global Services

+1

Dynamic Case Management

24 out of 60

Webex Contact Center for Microsoft DynamicsCisco Systems, Inc.

+4

Webex Contact Center integration for Microsoft Dynamics CRM

25 out of 60

TeamViewer Remote - Secure Remote Access and IT SupportTeamViewer Germany GmbH

+1

Empower your business with fast, secure and scalable remote access, IT support and device management

26 out of 60

Prodware IT Service Management (ITSM)Prodware Group

+1

Boost ITIL compliance with a specialist ITSM service solution for IT companies

27 out of 60

BookMeecom sp. z o.o.

+1

BookMe Power App, is designed for easy workspace management. It enables rooms and desks booking

28 out of 60

Genesys to Power BIWindsor.ai

+1

Connect Genesys to Power BI

29 out of 60

Applicant Tracking SystemPrecedent HR

+1

ATS is an online tool that helps you choose the right top talent for your jobs.

30 out of 60

8x8 for Microsoft Dynamics 3658x8, Inc

+2

Combine 8x8 and Microsoft Dynamics 365 into one platform

31 out of 60

NICE CXone Voice Connectivity for 365NICE

+1

Global, carrier-grade voice services—delivered over a secure connection

32 out of 60

Copilot Studio RAGBravent

+1

Empower your company efficiency with this Copilot Solution RAG

33 out of 60

Service 360 Solution for Customer ServicePERSISTENT SYSTEMS LIMITED

+6

Service 360 Solution is a NextGen Customer Service Solution Enabled by Generative AI

34 out of 60

NiCE CognigyCognigy

+1

AI Agents for Enterprise Contact Centers

35 out of 60

Evolve Contact Suite (ECS)Evolve IP, LLC.

+1

Evolve Contact Suite (ECS) is Evolve IP’s omnichannel contact center

36 out of 60

JennyGetJenny

+1

Jenny

37 out of 60

ACADCloudSoftwareOne

+1

ACADCloud on Azure is a digital platform that serves educational and research institutions worldwide

38 out of 60

NICE CXone Agent for Microsoft DynamicsNICE

+4

Integrate CRM and contact center controls for more efficient agents and exceptional experiences.

39 out of 60

Complaint TrackerIntech Systems Pvt Ltd.

+1

Your Ultimate Solution for Effortlessly Tracking and Automating Customer Complaints.

40 out of 60

Odoo ExiXora Solution Ltd.

+1

Turn your emails into contact, leads, opportunities and more!

41 out of 60

CX Orchestration Platform & Agentic AIInfobip d.o.o.

+1

Metered billing for Infobip services

42 out of 60

Webex Contact Center for Microsoft TeamsCisco Systems, Inc.

+1

Webex Contact Center integration for Microsoft Teams

43 out of 60

Zoom Contact Center for Dynamics 365Zoom Video Communications, Inc.

+2

Advanced CTI Integration with Zoom's Omnichannel Contact Center Platform.

44 out of 60

WalkMe for DynamicsWalkMe, Inc.

+3

Achieve True Digital Adoption & Value Realization on Dynamics

45 out of 60

WFM AdapterTTEC Digital

+1

The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.

46 out of 60

Webex Contact Center CRM Connector for Microsoft Dynamics 365Cisco Systems, Inc.

+3

Handle contact center calls, manage cases, log activity inside Dynamics 365.

47 out of 60

MECOMS 365Ferranti Computer Systems NV

+2

MECOMS 365 for energy and utility providers

48 out of 60

NICE CXone Mpower Agent for Microsoft TeamsNICE

+1

Pre-built CXone and Teams integration that enables company-wide collaboration for faster service

49 out of 60

FreshService to Power BIWindsor.ai

+1

Connect FreshService to Power BI

50 out of 60

TeamShare Case and Document ManagementLector ApS

+1

TeamShare is a SaaS based case, document, task and process management system for Microsoft365

51 out of 60

ALVAO Service Desk (ServiceDesk)ALVAO

+1

Microsoft 365 ITSM and AI-driven ticketing tool for streamlined IT services

52 out of 60

GreenRack ServiceTechmien Corp.

+1

Manage and publish content with cross-platform analytics

53 out of 60

SmartDialog SMS & IM Messaging GatewayArena Interactive Oy

+1

Easily send and receive SMS-messages with SmartDialog.

54 out of 60

Customer Engagement for TeamsSolgari

+1

Solgari for Microsoft Teams: AI-Powered Customer Engagement – Go Live in Hours

55 out of 60

Hitachi Solutions Extended Field Service - Warranty ManagementHitachi Solutions

+3

Automatically track and manage customer asset warranty activity in Dynamics 365 for Field Service

56 out of 60

NICE CXone Agent for Microsoft DynamicsNICE

+1

Integrate CRM and contact center controls for more efficient agents and exceptional experiences.

57 out of 60

Helpshift - FAQ AnalyticsHelpshift

+1

Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages

58 out of 60

Pling - Voice activated bankingEPAM Systems, Inc.

+1

EPAM Pling is a voice-activated, API-driven solution built on Azure.

59 out of 60

Advanced-Forms® Document Creation and DistributionQuadira

+1

Advanced-Forms® for easy and flexible document creation, distribution and archiving

60 out of 60

Applications résultats pour Service clientèle