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Dynamics 365 Customer Service

Service clientèle simple : donnez à vos clients et à vos agents les outils dont ils ont besoin pour garantir une résolution rapide et précise, à chaque fois.
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Services de conseil résultats

Affichage des résultats dans services de conseil.
Vue résultats associés dans applications ou résultats associés dans clouds du secteur d’activité.
Dynamics 365 for Customer Service: 1-Hr AssessmentTrimaxSecure
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Learn how to launch your company’s digital transformation with Microsoft Dynamics 365 for Customer Service.
1 out of 60
Acceler8: 0.5-Day Workshop to discuss and plan the migration of existing Dynamics 365 Customer Engagement implementations to the cloud.Codec
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Free of charge initial discovery workshop. Evaluation of different cloud platforms and services suitable for hosting Dynamics 365 Customer Engagement.
2 out of 60
Dynamics 365 Customer Service ConsultingIMPERIUM DYNAMICS LLC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Get the most out of Dynamics 365 Customer Service with expert consultation.
3 out of 60
Synoptek Dynamics 365 Customer Engagement (CRM): 3-Wk AssessmentSynoptek
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Leverage Synoptek’s certified Dynamics 365 Customer Engagement (CRM) experts to identify the next steps for your CRM implementation.
4 out of 60
Dynamics 365 Field Service: 6 wk ImplementationCrm - Konsulterna i Sverige AB
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Implementing Dynamics 365 Field Service gives your organization an advantage over your competitors.
5 out of 60
Dynamics 365: 4-Week AssessmentMAQ Software
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Bring new power to your out-of-the-box Dynamics 365 capabilities
6 out of 60
envisiond365Alpha Variance Solutions
+3
Applicable to:
dynamics-365-commerce product iconCommercedynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Alpha Variance Solutions will provide a comprehensive solution roadmap including; Structure, Applicability and Effectiveness Based on Best Practices, Lessons Learned and Industry Standards
7 out of 60
Dynamics 365 Sales as a CRM SolutionCreospark Consulting Services Inc
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
8 out of 60
Dynamics 365 Customer Service as a CRM SolutionCreospark Consulting Services Inc
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
9 out of 60
UNITE: D365 Backup_INFINITY TECHNOLOGY SOLUTIONS
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Safeguard Dynamics 365 data with automated backups, encryption, and recovery. Streamline operations and compliance with our user-friendly interface. Benefit from unlimited storage and flexibility.
10 out of 60
Catalyst Envision and Innovation WorkshopCovenant Technology Partners
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Catalyst Envision and Innovation Workshop for Microsoft Dynamics 365 Customer Service
11 out of 60
Wipro Copilot in a Day using Dynamics 365Wipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
The Wipro Copilot in a Day Workshop is designed to help clients learn generative AI for Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service and Customer Insights.
12 out of 60
Concept to Production with Microsoft Copilot studio in 8 WeeksCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
AI-powered custom Copilots to enhance your employee & customer experience
13 out of 60
Digital Transformation Assessment for Social HousingINFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
For Housing Associations aiming to address pain points, this discovery workshop and value mapping exercise will deliver actionable recommendations against key metrics, with measurable efficiency gains
14 out of 60
Regulate: 0.5-Day Workshop to discuss core areas for consideration of a new Regulatory solution using Codec's Regulate for Cloud Accelerator.Codec
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Free of charge initial discovery workshop. Evaluation of different cloud platforms and services
15 out of 60
BRIKHousing: Allocations_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Efficiently manage social housing allocation: waiting lists, property allocation, mutual exchanges, and more. BRIKHousing: Allocations_ ensures robust and flexible allocation solutions.
16 out of 60
BRIKHousing: Void Management_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Void Management_ efficiently handles void properties by monitoring them, calculating void losses, and automating key elements of the void process.
17 out of 60
BRIKHousing: Tenancy Management_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Tenancy Management_ effectively and efficiently allows you to manage all tenancy management processes from the initial application, through to ending the tenancy when notice is given.
18 out of 60
BRIKHousing: Property Sales and Shared Ownership_INFINITY TECHNOLOGY SOLUTIONS
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
BRIKHousing: Property Sales & Shared Ownership_ helps to manages the entire property purchase process end-to-end.
19 out of 60
BRIKHousing: Contractor Management_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
The BRIKHousing: Contractor Management_ solution helps housing organisations efficiently manage their relationships with external contractors, ensuring cost-effective and timely services.
20 out of 60
BRIKHousing: Arrears Management_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Arrears Management_ helps social landlords' streamline the arrears process, leveraging the power of Microsoft Dynamics 365 for a robust solution.
21 out of 60
BRIKHousing: Core Housing Process_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Core Housing Processes_ ensures you meet your performance targets whilst improving customer care. This means resolving issues, complaints and enquiries more quickly and effectively.
22 out of 60
BRIKHousing: Compliance_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Compliance_ helps to manage all regulatory and non-regulatory compliance checks typically carried out within a Housing Organisation
23 out of 60
BRIKHousing: Asset Management_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Asset Management_ supports and manages the entire lifecycle of assets and components within a housing organisation.
24 out of 60
BRIKHousing: Rent Accounting_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Rent Accounting_ manages the complex task of recording and monitoring all credits and debits against a tenant or leaseholder rent account as well as all Sub Accounts.
25 out of 60
BRIKHousing: Housing Management System_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Specifically designed for Housing Associations, this modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
26 out of 60
BRIKHousing: Planned Maintenance_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Planned Maintenance_ delivers total control over planned maintenance works including managing contractor costs and progress metrics.
27 out of 60
BRIKHousing: Rent Setting_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
The BRIKHousing: Rent Setting_ module simplifies the administrative overhead of the rent setting process.
28 out of 60
BRIKHousing: Repairs_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Repairs_ is a comprehensive repairs management solution vital for every Social Housing landlord.
29 out of 60
Operations Assist Proof of ConceptArgano LLC
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Discover the potential of Microsoft Store Operations Assist with our expert guided workshops and rollout process
30 out of 60
FREE Dynamics 365 for Sales: 1-day Briefing and Demo System Tailoring ServiceGO-ERP
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 for Sales - Briefing session - Customization and System Tailoring - Personalized Demonstration
31 out of 60
BRIKHousing: Customer Portal_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
The BRIKHousing: Customer Portal_ allows residents and clients to carry out various tasks via a self-service portal.
32 out of 60
Connected Field ServiceCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-mixed-reality product iconMixed Reality
Capgemini’s Connected Field Service is a collection of accelerators, methodologies, templates, and IP that leverages Microsoft Field Service and Supply Chain.
33 out of 60
Customer Experience D365 and FabricMandelbulb Technologies Private Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-bi product iconPower BI apps
Unified Commerce: Dynamics 365 & Fabric for a 360-Degree Customer View
34 out of 60
Digital Contact CenterCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspowerapps product iconPower Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
35 out of 60
Value and Competitive AdvantageCapgemini Group
+3
Applicable to:
dynamics-365-commerce product iconCommercedynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
VCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.
36 out of 60
Power Automate for Customer Service: 1 Month ImplementationSmartbridge, LLC
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepowerapps product iconPower Apps
RPA to Improve first contact resolution and customer satisfaction, reduce training time and costs, and strengthen customer retention
37 out of 60
UNITE: Omnichannel for Dynamics Customer ServiceINFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
For Customer Service Directors seeking to boost satisfaction metrics and empower agents across platforms, Omnichannel for Dynamics Customer Service offers a bespoke, adaptable omnichannel solution.
38 out of 60
Dynamics 365 Security Brief: 1 HourKMicro Tech, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Get the essential insights to safeguard your Dynamics 365 data. Schedule a 1-hour security brief and learn how to protect against evolving threats and Fortify The Dataverse.
39 out of 60
Dynamics 365: 1 Tag Workshop | Arvato SystemsArvato Systems
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 | Workshop
40 out of 60
Dynamics 365: 2 Wochen Proof of Concept | Arvato SystemsArvato Systems
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 | Proof of Concept
41 out of 60
Dynamics 365: 8 Wochen Implementierung | Arvato SystemsArvato Systems
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 | Implementierung
42 out of 60
Omnichannel Contact Centre: 12 Wk+ Implementation for AI-driven Customer SupportEnterprisecloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agentspowerapps product iconPower Apps
Deliver Seamless, AI-Powered Customer Support with Dynamics 365 Transform Customer Service with Microsoft Omnichannel Contact Centre Transform Customer Service with Microsoft Omnichannel Contac
43 out of 60
TruNorth Dynamics Discovery Call for Dynamics 365TruNorth Dynamics
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-project-operations product iconProject Operations
Transform your business with TruNorth Dynamics' personalized solutions and expert guidance using Dynamics 365
44 out of 60
Dynamics 365 Customer Service Express - Implementación en 1 mesAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Solución Express para la gestión del Servicio al Cliente
45 out of 60
Copilot 1wk Activation Assessment: Dynamics 365 Customer ServiceVelrada
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agentspowerapps product iconPower Apps
Prepare your organisation for the capabilities of Copilot in Dynamics 365 Customer Service
46 out of 60
Dynamics 365 CE: 3-Week AssessmentAlphaBOLD
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
AlphaBOLD’s specialized Dynamics 365 CE assessment is designed to navigate you through the complexities of customization and implementation.
47 out of 60
Dynamics 365 & Power Platform ImplementionSirocco
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Use intelligent insights to power digital transformation through Dynamics 365 Sales, Customer Servicde and Power Platform
48 out of 60
From On-premises to CloudSirocco
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
49 out of 60
LTIM Business Applications Dynamics 365 CRM Transformation OfferingLTIMindtree Limited
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
LTIMindtree's D365 CRM Transformation offering provides solutions for managing Customer Relationships and driving business growth. Our offerings range from implementation, customization and support.
50 out of 60
Digital Government Services Platform: 18 Week Implementation ServiceMicrosoft
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Appspowerpages product iconPower Pages
Many governments are evolving and transforming their digital service approach, looking at unified platforms to improve multichannel and predictive services to residents and citizens.
51 out of 60
Microsoft Dynamics 365 Contact Center Journey – Full ImplementationRSM Product Sales LLC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Revolutionize your customer experience by integrating AI-driven functionalities into a unified platform using Microsoft Dynamics 365 Contact Center
52 out of 60
RapidLaunch: 5-Wk Dynamics 365 CRM ImplementationAzamba
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
100% Money-Back Guarantee. Proven, structured Dynamics 365 CRM implementation in 5 weeks.
53 out of 60
Enterprise Contact Center implementation on Dynamics 365Netwise S.A.
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
The Future of Customer Engagement: Exploring the Digital Contact Center on Dynamics 365
54 out of 60
Dynamics 365 CRM OnTrack Virtual Coworker Membership for New CRM UsersAzamba
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Expert CRM implementation and support, high adoption rates and pre-built add-ons for small businesses at a fixed monthly fee with 100% Money-Back Guarantee.
55 out of 60
Dynamics 365 CRM OnTrack Virtual Coworker Membership for Existing CRM UsersAzamba
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Expert CRM support, successful implementations, high adoption rates and pre-built add-ons for small businesses at a fixed monthly fee with 100% Money-Back Guarantee.
56 out of 60
Copilot Value Discovery – 3-days workshopproMX AG
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
The Copilot value discovery engagement is a structured service designed to help organizations understand and leverage the transformative power of AI through Microsoft Copilot.
57 out of 60
Role-based Copilot for Dynamics 365 - WorkshopproMX AG
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This comprehensive workshop empowers various departments to leverage the advanced capabilities of Microsoft Copilot integrated with Dynamics 365, ensuring enhanced efficiency and productivity.
58 out of 60
HSO Dynamics 365 Sales & Service: 1 Hour DiscoveryHSO
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
HSO Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
59 out of 60
Dynamics 365 Contact Center Deployment & Support ServicesCognizant
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspower-automate product iconPower Automate
Cognizant's Microsoft Dynamics 365 Contact Center Implementation, Upgrade, and Support Services
60 out of 60
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