Ciroos

Ciroos provides an AI SRE Teammate that allows site reliability engineers (SREs), DevOps, and operations teams to reduce toil, investigate incidents faster, and move toward more autonomous operations. Ciroos integrates within Microsoft Teams by providing updates to on-call engineers, incident responders, operators and other stakeholders on Teams channels. Ciroos connects to available data sources to correlate signals and apply reasoning to identify the root cause of incidents. Users can ask questions to Ciroos directly from Microsoft Teams as part of incident response. Ciroos creates and manages dedicated incident war-room channels so responders have a focused space to collaborate during active incidents. Ciroos assists human responders with AI-generated analysis and recommendations; engineers stay in control and review AI output before acting.

AI functionality

Ciroos uses artificial intelligence to analyze alerts, correlate signals, and apply reasoning to investigate incidents. AI-generated content is intended to assist SREs and should be reviewed before taking action. Ciroos is designed exclusively for incident response and SRE workflows — the bot will not respond to requests outside of its intended use case. To report objectionable or inappropriate AI-generated content, email support@ciroos.ai or submit a support case.

To use this app, you need an active Ciroos account. New to Ciroos? Contact us to get started. For support, email support@ciroos.ai.

Getting started

1. Visit ciroos.ai/docs/msft-teams-ciroos-setup to set up your Ciroos integrations.
2. Add the Ciroos app to your Microsoft Teams workspace and install it in your alert channels or incident war rooms, then run the login command to link your Ciroos account to Teams.
3. In a channel or war room, tag @ciroos to collaborate, analyze alerts, and ask questions about an investigation in real-time.
4. When an incident occurs, Ciroos starts an investigation and posts events and real-time updates in the Teams channel.
5. During active incidents, Ciroos continuously shares updates to help teams stay aligned and move toward resolution.
6. Use the status command to see active incidents for your organization, or the help command to list all available commands.

Help & support

• Documentation
• Support portal
• support@ciroos.ai