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5 résultats trouvés

Dynamics 365 Customer Service

Service clientèle simple : donnez à vos clients et à vos agents les outils dont ils ont besoin pour garantir une résolution rapide et précise, à chaque fois.

Services de conseil résultats

Affichage des résultats dans services de conseil.
Vue résultats associés dans applications ou résultats associés dans clouds du secteur d’activité.
CX Success Program Diamond SubscriptionCongruentX LLC
+3
The Diamond plan is our most comprehensive offering, perfect for organizations that want to go beyond CRM adoption and optimization to drive real business outcomes
1 out of 60
CX Success Program Platinum Subscription for Dynamics 365 SalesCongruentX LLC
+3
The CX Success Program - Platinum Subscription delivers enhanced user adoption and Dynamics 365 optimization services to ensure your CRM investment delivers measurable results.
2 out of 60
CX Success Program Gold SubscriptionCongruentX LLC
+3
CRM Onboarding, User Adoption with Ongoing Dynamics 365 Sales Support The Gold plan focuses on getting your team up and running with expert-led onboarding and more
3 out of 60
Envisioning Lab workshop Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.CongruentX LLC
+3
Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
4 out of 60
Alfapeople: Digital Contact CenterALFAPEOPLE
+1
Modernize customer engagement with Dynamics 365 Contact Center, Power Platform, and Azure
5 out of 60
SalesForce to Dynamics 365 Migration AssessmentBizapp
+3
Streamlined migration from SalesForce to Dynamics 365, optimizing costs and data integration
6 out of 60
Dynamics 365 Customer Service ImplementationZion Cloud Solutions
+3
Secure, scalable Dynamics 365 Customer Service implementations for government and enterprise, compliant with NIST 800, PII/PHI, Section 508, and integrated with identity providers
7 out of 60
Dynamics 365 Rapid Rollout ImplementationEllipse Solutions
+3
Get to go-live faster and start utilizing your new solution with Dynamics 365 Rapid Roll-Out!
8 out of 60
Microsoft Dynamics 365 Contact Center Deployment & Managed ServicesNasstar
+3
Nasstar's Microsoft Dynamics 365 Contact Center Implementation, Upgrade and Managed Services
9 out of 60
Quick Start Pack Dynamics 365 Customer ServicePRODWARE SPAIN
+1
Consigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware
10 out of 60
Copilot Features in Dynamics 365 Business CentralTruNorth Dynamics
+2
This course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows
11 out of 60
CCaaS AssessmentHitachi Solutions
+1
This assessment includes a strategic goals document, epics/features backlog, and a blueprint presentation with high-level design and roadmap aligned to business objectives.
12 out of 60
BearingPoint Diagnose Workshop Dynamics 365 Customer ServiceBearingPoint
+3
Workshop zur Optimierung Ihrer Serviceprozesse mit Dynamics 365 Customer Service
13 out of 60
BizApp Deployment Services - Dynamics 365 Contact CenterBizApp
+3
Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!
14 out of 60
BearingPoint Discovery Workshop Copilot StudioBearingPoint
+3
Discovery Workshop - Potenziale entdecken für die Nutzung von KI mit Hilfe von Copilot Studio
15 out of 60
Customer Churn Risk for Banks: 2 Hour AssessmentNetwoven Inc.
+3
Explore the strategies and methods to reduce customer churn risks in banks using AI-powered banking solutions from Netwoven.
16 out of 60
Dynamics 365 Customer Service Unified Customer Engagement ImplementationJourneyTEAM
+3
Unified Customer Engagement with Dynamics 365 Customer Service, Power Pages, & Copilot Studio
17 out of 60
Salesforce to Dynamics 365 Migration: 2 Hour Free WorkshopNetwoven Inc.
+3
Assess your Salesforce environment and receive expert guidance for a smooth, secure migration to Microsoft Dynamics 365 Sales.
18 out of 60
Microsoft Dynamics 365 Customer Service - 2 Hour Free WorkshopNetwoven Inc.
+3
Discover how Dynamics 365 Customer Service can elevate your support operations with Netwoven’s 2-hour free workshop designed to align business needs with AI-powered service transformation.
19 out of 60
Dynamics 365 Customer Service ImplementationWestern Computer
+1
Fast-track Dynamics 365 Customer Service: streamline support and boost satisfaction in 6 weeks.
20 out of 60
Microsoft Dynamics 365 Customer Relationship Management Assessment (Flash Audit)Increcio
+3
Remote assessment of Microsoft Dynamics 365 Customer Relationship Management to baseline adoption and performance, find risks in customizations/ALM, and deliver prioritized fixes and mid-term roadmap
21 out of 60
Synoptek Dynamics 365 Contact Center: 4-Week Discovery, Assessment, and PoCSynoptek
+1
A 4-week engagement to assess, design, and prototype an AI-enabled Dynamics 365 Contact Center—driving efficiency, scalability, and modern customer experiences.
22 out of 60
Bytebase Professional ServiceBytebase
+1
Standardized database schema migrations and data changes with review, linting, and GitOps.
23 out of 60
Avanade Intelligent Contact CenterAvanade, Inc.
+3
An AI-driven, pre-packed solution that gets you up & running with an MVP in just 10 weeks. With optional modules, including support, continue to modernize & transform your customer service experience.
24 out of 60
Nexer Care 365 – Managed Service for Microsoft Dynamics 365 Customer EngagementNexer Group AB
+3
Care 365 transforms Dynamics 365 management into a continuous value engine.
25 out of 60
Customer Service Copilot Agent by TRUE.orgTRUE.org
+3
Implement a custom AI Microsoft Copilot Agent to streamline customer service, reduce handle time, and boost agent productivity using Microsoft Copilot Studio and CRM integration.
26 out of 60
专业售后服务解决方案上海南洋万邦软件技术有限公司
+1
Streamline support processes and deliver exceptional service with 南洋专业售后服务解决方案
27 out of 60
TSG Dynamics 365 CRM ImplementationTechnology Service Group Ltd
+3
Our Dynamics 365 CRM Implementation is tailored to fit your business.
28 out of 60
LTM Business Apps Dynamics 365 Data ArchivalLTIMindtree Limited
+3
LTM’s Dynamics 365 Data Archival solution enables businesses to efficiently archive historical data and seamlessly migrate it to cost-effective cloud-based storage
29 out of 60
Nectar Works - AI Native Cloud DeploymentPS Hummingbird
+3
Nectar Works is a proprietary AI platform designed to streamline the project lifecycle of Dynamics 365 and Power Platform projects
30 out of 60
Healthcare Contact Center ModernizationQuisitive
+2
Reimagine patient and member engagement with AI-driven triage, call summarization, and intelligent deflection—creating a connected digital front door that helps itself.
31 out of 60
Intelligent Prior Authorization for HealthcareQuisitive
+3
Automate and orchestrate the entire prior authorization (PA) lifecycle—eligibility checks, submissions, status updates, and appeals—using intelligent, API-first Microsoft AI agents
32 out of 60
Salesforce to Dynamics 365 CRM MigrationQuisitive
+3
Migrate with confidence to a healthcare-ready CRM built on the Microsoft Cloud
33 out of 60
Microsoft Copilot for Service – Enablement & AdvisoryEvincible Solutions
+1
Evincible Solutions empowers customer service teams to work faster and smarter by deploying Microsoft Copilot for Service within Dynamics 365 Customer Service.
34 out of 60
Modernise your customer service with Dynamics 365 Contact CenterColumbus Global
+3
Columbus offers a structured implementation service for organisations looking to modernise customer service by moving away from fragmented, legacy contact centre solutions.
35 out of 60
Copilot Studio – AI Agents Proof of Concept by C-venC-ven Technologies
+3
Build and validate a custom AI agent using Microsoft Copilot Studio to prove real business value in weeks.
36 out of 60
HSO Dynamics 365 Sales and Service 10 week implementationHSO
+3
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
37 out of 60
From Salesforce to Microsoft CRM Migration on Dynamics 365 - Briefing by Cluster ReplyReply
+3
Accelerate your organization’s CRM transformation with a focused online 2–4 hour session focused on migrations from Salesforce to Microsoft-based CRM solutions built on Dynamics 365.
38 out of 60
WhatsApp & SMS Integration for Dynamics 365 using TwilioConfiz Limited
+3
Enable WhatsApp and SMS messaging in Dynamics 365 using Twilio, even where native connectors are missing, including Sales, Customer Insights Journeys, Customer Service, and Field Service.
39 out of 60
IVR Connector for Microsoft Copilot Studio | AI-Powered First-Level Support & Intelligent Agent HandoffAcuvate Software Limited
+3
Acuvate’s IVR Connector transforms IVRs into AI-powered support with seamless human handoff delivering 30% faster resolution.
40 out of 60
PwC for contact centre capability and maturity assessmentPwC (Global)
+1
The assessment has been designed to help organisations understand how ready their contact centre is to evolve from a legacy service model to a modern, future-ready operation.
41 out of 60
Dynamics 365 Customer Engagement with Intelligent Agent AutomationVervint
+2
Implement Dynamics 365 Customer Engagement with three AI agents built in Microsoft Copilot Studio to automate customer interactions, cut response times, and improve service quality through workflows.
42 out of 60
Dynamics 365 Sales: Click Installation Starter PackageBond Consulting Services
+3
Ideal for teams who need a user-friendly email editor and bulk email send and tracking capabilities with subscription management.
43 out of 60
Visionet Salesforce to Microsoft Dynamics 365 Modernization AcceleratorVisionet Systems, Inc
+3
De-risk and accelerate Salesforce to Dynamics 365 modernization with automation, AI, and Azure-native integration.
44 out of 60
Dataverse: Get your storage space back.Inkey IT Solutions Pvt. Ltd.
+3
Get your Dataverse storage space back
45 out of 60
Comprehensive Automation for Customer and Field ServiceOntargIT
+2
Package for customer request and field service automation: Microsoft Dynamics 365 Customer Service and Field Service, and our own developments for typical processes.
46 out of 60
CRM Envisioning WorkshopHeartland Business Systems, LLC
+3
Move from your current CRM to Microsoft Dynamics 365 with confidence. HBS delivers a 2-week engagement with a Board-ready business case and migration roadmap.
47 out of 60
Concierge Agent by TTEC DigitalTTEC Digital
+3
Want to improve your Customer's Experience, drive revenue growth and build brand loyalty?
48 out of 60
Copilot Value Prototype EngagementEncore Business Solutions
+3
A collaborative engagement that helps organizations creatively identify and prove where Microsoft Copilot can add value through a small working prototype and measure potential ROI at scale.
49 out of 60
Discovery Call on ORBIS ADA SuiteORBIS SE
+3
Discover the possibilities with ORBIS Automotive, Defence and Aerospace suite (ADA)
50 out of 60
Discovery Call on ORBIS Energy & Utilities SolutionORBIS SE
+3
Professional Services for Dynamics 365 Sales in Energy & Utilities
51 out of 60
Discovery Call on ORBIS Manufacturing SuiteORBIS SE
+3
Discover the possibilities with ORBIS ManufacturingONE, ConstructionONE and RapidValue
52 out of 60
Appeal Processing & Decisioning AgentQuisitive
+3
Accelerate appeal resolution with AI agents, policy intelligence, and Dynamics 365
53 out of 60
Appeal Intake & Classification AgentQuisitive
+3
Quisitive’s AI-Powered Appeal Intake & Classification engagement delivers a production-ready intake foundation designed to ingest, classify, and structure payer appeal requests
54 out of 60
Intelligent Migration Advisor for Microsoft Dynamics 365EY Global
+3
Accelerate your CRM journey
55 out of 60
Customer Self-Service RevolutionColumbus Global US
+3
Empower customers to solve problems on their own terms, 24/7, through intelligent self-service experiences that deflect 30-40% of service volume while improving customer satisfaction and dramatically
56 out of 60
Digital Contact Center & Autonomous Agents on Microsoft – Discovery Assessment by Cluster ReplyReply
+1
Guided assessment to evaluate current operations, identify gaps, and accelerate your AI-powered contact center on Microsoft
57 out of 60
Dynamics 365 Contact Centre as a Service End User TrainingFusion5 Limited
+1
We provide targeted training for your people who will be using the Microsoft contact centre, e.g. Customer Service Agents and Managers. This helps ensure adoption, supporting ROI.
58 out of 60
HCLTech FOCUS Analytics Suite for Dynamics 365 Contact CentreHCL America Inc_HCLT
+3
There are four levels to CCaaS Reporting. MCS Analytics, Dynamics 365 OC Historical Dashboard, FOCUS Lite by HCLTech, and FOCUS by HCLTech. Each level is designed to meet customer's reporting need.
59 out of 60
Dynamics 365 Customer Service AcceleratorTrellisPoint LLC
+1
Fixed-fee Dynamics 365 Customer Service deployment with Microsoft 365 Copilot Service activated.
60 out of 60