https://catalogartifact.azureedge.net/publicartifacts/almawavesrl.iride_t_a-28689b4d-11ad-4827-9479-54ccd111683c/image5_txt1.png

Vue d'ensemble Abonnements Évaluations + avis Détails + support

Iride Text Analytics: Right and fast semantic contact classification

Iride Text Analytics offers support in contact request analysis, received call and message interpretation, speaker language recognition (the platform is based on semantic-ontological technology and supports 29 languages), and real-time monitoring of operations flows, to ensure high-level customer engagement, information accuracy and business process optimization.

MAIN BENEFITS

Improved performance in request classification
Agent training cost & time crunch
Productivity improvement
Engagement duration reduction
Real-time customer engagement monitoring & analysis
Semantic Business Intelligence over high quality information.

Vue d’ensemble

https://catalogartifact.azureedge.net/publicartifacts/almawavesrl.iride_t_a-28689b4d-11ad-4827-9479-54ccd111683c/image2_IrideTA5points.png

https://catalogartifact.azureedge.net/publicartifacts/almawavesrl.iride_t_a-28689b4d-11ad-4827-9479-54ccd111683c/image3_IrideTAchannels.png

https://catalogartifact.azureedge.net/publicartifacts/almawavesrl.iride_t_a-28689b4d-11ad-4827-9479-54ccd111683c/image7_irideTA6p.png

https://catalogartifact.azureedge.net/publicartifacts/almawavesrl.iride_t_a-28689b4d-11ad-4827-9479-54ccd111683c/image8_Immagine111.jpg1.png

Iride Text Analytics

par Almawave

Iride Text Analytics: Right and fast semantic contact classification

Vue d’ensemble