Envoyer des commentaires
Aide et support
Éléments enregistrés
Plans privés
Juste un moment, connexion en cours...
FiltresTout effacer

  • Votre position
  • Produits (1)
    • Azure
    • Dynamics 365 (1)
      • Business Central
      • Commerce
      • Customer Insights
      • Customer Service
      • Customer Voice
      • Field Service
      • Finance
      • Ressources humaines
      • Marketing
      • Mixed Reality
      • Opérations de projet
      • Project Service Automation
      • Sales
      • Supply Chain Management
    • Microsoft 365
    • Power Platform
  • Secteurs d'activité
  • Type de service
  • Modèle de tarification

Dynamics 365 Customer Service

Service clientèle simple : donnez à vos clients et à vos agents les outils dont ils ont besoin pour garantir une résolution rapide et précise, à chaque fois.
Obtenez Dynamics 365 Customer Service >

Professional Services résultats

Affichage des résultats dans professional services.
Vue résultats associés dans applications ou résultats associés dans clouds du secteur d’activité.
Catalyst Envisioning: 1 Week WorkshopCognizant
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
A design thinking lead workshop to envision the most impactful digital transformation for your business
1 out of 60
Microsoft Dynamics 365 Customer ServiceCognizant
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
Customer Service solutions envisioning, deployment and support services based on Dynamics 365 Customer Service.
2 out of 60
Enable Always on Customer Service: 1-day Workshoptrue org cloud
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
1 Day Workshop to help you Learn, Assess, Configure, & Enable Your Always on Service by connecting Customer / Field / Virtual Agents to take your customer experience from Omnichannel to Always On.
3 out of 60
Government Accelerator: 2-Hour Discovery AssessmentHSO
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepowerapps product iconPower Apps
A cloud-based platform built for Public Sector teams to streamline processes and deliver better services leveraging Microsoft Power Apps
4 out of 60
IN - Unlocking Dynamics 365 with CrayonCrayon
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
We optimize Dynamics 365, simplify customization, and safeguard against email threats.
5 out of 60
Copilot Value Discovery – 3-days workshopproMX AG
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
The Copilot value discovery engagement is a structured service designed to help organizations understand and leverage the transformative power of AI through Microsoft Copilot.
6 out of 60
Wipro's Microsoft Copilot Information Search and SummarizationWipro Ltd
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Wipro Information Search and Summarization can help you get quick answers based on the information stored in various locations. This solution enables quicker decision-making, reduces response time.
7 out of 60
HCLTech's Nuance to Microsoft Dynamics 365 CCaaS Migration Assessment ServicesHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
HCLTech's Nuance to Microsoft Dynamics 365 Contact Center Migration Factory help enterprises transition from legacy contact centers to Microsoft Dynamics 365 Contact Center, first co-pilot solution.
8 out of 60
CRM BoosterCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Booster offering from Capgemini focuses on unlocking the full potential of Dynamics 365 CRM.
9 out of 60
CRM FoundationCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Foundation offering from Capgemini focuses on the ideal preparation of a future Microsoft Dynamics CRM Transformation.
10 out of 60
Safety & Recall SolutionTech Mahindra Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspowerapps product iconPower Apps
The platform captures safety alerts from various data sources, processes for issue detection, and integrates with customer care functions to improve operational efficiency and customer satisfaction.
11 out of 60
Telco 360Tech Mahindra Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-for-project-service-automation product iconProject Service Automation
A comprehensive Microsoft Dynamics 365 CRM solution for the Telecommunications Industry
12 out of 60
Subscribe.NxtTech Mahindra Limited
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A subscription-based platform to manage products and services
13 out of 60
Wipro Copilot in a Day using Dynamics 365Wipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
The Wipro Copilot in a Day Workshop is designed to help clients learn generative AI for Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service and Customer Insights.
14 out of 60
Wipro Digital Enterprise RapidStart (DERS) Carve-outWipro Ltd
+3
Applicable to:
dynamics-365-commerce product iconCommercedynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Wipro's Digital Enterprise RapidStart (DERS) solution will help you understand how to reduce cost & complexity during the carve-out transition and helps organizations proceed with minimal challenges.
15 out of 60
HCL Biz Apps - Salesforce Migration to Dynamics 365 - 1hr briefingHCL Technologies Limited.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Cost, flexibility, integration into other systems—these are just a few of the common reasons for migrating to Dynamics 365. HCL can help ensure this is the right move for you and help you migrate.
16 out of 60
IBM Customer & Field Service Transformation with Dynamics 365: 5 Months ImplementationIBM Consulting - EA
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-customer-voice product iconCustomer Voice
IBM Customer & Field Service Transformation helps clients create, deploy, and manage world-class customer service experiences, improve customer satisfaction, and expand relationships.
17 out of 60
HCLTech Biz Apps - Dynamics 365 Capital MarketsHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
HCLTech offers a scalable and customizable Capital Markets solution that leverages Microsoft Dynamics 365 and the full suite of related Microsoft Business Applications
18 out of 60
Accenture Virtual Healthcare 24x7 Consulting ServicesAccenture
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
Accenture Virtual Healthcare 24x7 is a collaboration tool for care teams to improve and expand the virtual experience for patients and providers, enhancing remote care and home health
19 out of 60
Capgemini Microsoft Digital Customer Experience (CX): 4 Wk AssessmentCapgemini Group
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Transform customer experiences across the lifecycle of sales, service, marketing and commerce through truly immersive experiences and the power of data for personalized and real time experiences.
20 out of 60
Digital Contact Center ReadyPricewaterhousecoopers LLP
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepowerapps product iconPower Apps
Transform customer service interactions with AI and accessible insights.
21 out of 60
D365 for Marketing Deploy: 10+WK ImplementationAxazure
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 for Marketing Deploy - Implementation - 2 to 4 months - Full implementation
22 out of 60
Dynamics 365: 3-Month ImplementationPublicis.Sapient USA
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Implementation of Dynamics 365
23 out of 60
DCCP 3-days AssessmentSonata Software Ltd.
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Modernize Customer Service Experience with Sonata’s IntelliKontact Digital Contact Center Platform
24 out of 60
DCCP ImplementationSonata Software Ltd.
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Modernize the customer service experience with Sonata’s IntelliKontact.
25 out of 60
Upgrade Dynamics 8weeks Implementation w/FastTrackW-IT SpA
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Modernization of business management from CRM On Premise to Dynamics 365 in the cloud. In order to streamline business work and have all business resources in a single platform.
26 out of 60
MSFT Cloud for Healthcare-10 weeks Deployment POCMazik Global Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Enhance Patient Engagement with Care Coordination - 90 days Deployment Proof of Concept
27 out of 60
Dynamics 365 Sales Complete Implementation- 7 daystrue org cloud
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Dynamics 365 Sales Complete Implementation
28 out of 60
Enterprise Contact Center implementation on Dynamics 365Netwise S.A.
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
The Future of Customer Engagement: Exploring the Digital Contact Center on Dynamics 365
29 out of 60
Role-based Copilot for Dynamics 365 - WorkshopproMX AG
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This comprehensive workshop empowers various departments to leverage the advanced capabilities of Microsoft Copilot integrated with Dynamics 365, ensuring enhanced efficiency and productivity.
30 out of 60
Dynamics 365 for Education: 1-Hr Briefingtrue org cloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspowerapps product iconPower Apps
Free setup, demo, training and migration for Dynamics 365 for Education. True.org Cloud provides an implementation of Dynamics 365 as a fully customizable software for education institutions.
31 out of 60
Application Management Services (AMS)ALFAPEOPLE
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
AlfaPeople AMS is a comprehensive managed service that encompasses Customer's Microsoft Dynamics 365 for Sales and Customer Engagement, Power Apps, BI and/or Azure Functional and Technical services.
32 out of 60
CRM for BankAwara IT Kazakhstan LLP
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Optimize your Bank’s performance with a comprehensive Dynamics 365 solution — CRM for Banking, with integrating credit automation, customer insights and cross-sales.
33 out of 60
Microsoft Dynamics 365 Field Service: 8 Week ImplementationCognizant
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicepowerapps product iconPower Apps
Envisioning, deployment and support services for Microsoft Dynamics 365 Field Service
34 out of 60
Healthcare Data InteroperabilityHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-customer-insights product iconCustomer Insights
HCL Data Interoperability utilizes the trusted and integrated capabilities of Microsoft Cloud for Healthcare, enhancing collaboration, data driven decision-making, and operational efficiencies.
35 out of 60
Dynamics 365 CE Health Check: 2-Wk AssessmentAxazure
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
2 weeks (80 hours) - Evaluate your current CRM status understanding what you can get with best practices.
36 out of 60
MSFT Cloud for Healthcare -10 weeks Deployment POCMazik Global Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Enhance patient engagement with virtual health proof of concept
37 out of 60
MSFT Cloud for Healthcare : 4 Days WorkshopMazik Global Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Understand the Value of Microsoft Health cloud and Benefits to Providers - 4 day workshop
38 out of 60
HCLTech XitForce- SalesForce to Dynamics 365 Migration AssessmentHCL Technologies Limited.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Upgrade your CRM experience with a seamless Salesforce to Dynamics 365 migration
39 out of 60
IFR BUSINESS AGENDA FOR D365 CUSTOMER ENGAGEMENT:6-weeks implementationsIFR SAU
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Microsoft Dynamics 365 Sales implementation services for leads, accounts, contacts, and their activities.
40 out of 60
Customer Experience: 2 day workshopABRA
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
41 out of 60
Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessmentAxapta Masters
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Automate Invoice Capture with Microsoft Dynamics 365 Finance
42 out of 60
Patient eXperience in Healthcare: 4-hours briefingReply
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
4-hours introduction to our expertise in Patient Experience in Healthcare digital processes
43 out of 60
On-Prem to Online Migration: 1-Hr AssessmentForceworks
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
44 out of 60
Copilot Studio: 1-Day WSCrm - Konsulterna i Sverige AB
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
Optimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.
45 out of 60
Dynamics 365 Field Service: 5-Day WorkshopMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Learn how to leverage the potential of Dynamics 365 Field Service for improving your business revenue, resource utilization and cases resolution through this 5-day interactive workshop.
46 out of 60
Expert ISV Consulting: 1-Hr BriefingForceworks
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
47 out of 60
Atos || Citizen 360 SolutionAtos International SAS
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
360-degree citizen view with real-time notifications, multichannel communication, case management and workflow automation, intelligent analytics, and robust security measure
48 out of 60
CRM in Banking: 1- Day Briefing by Cluster ReplyReply
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A 1-day introduction to CRM solutions for Banking companies, focusing on Sales, Marketing & Customer Care processes.
49 out of 60
Act! CRM Migration Acct/Cont: 2-Day ImplementationMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Two-step, two-day service to migrate account and contact entities from Act! CRM to Dynamics 365.
50 out of 60
TTEC Digital Solution for Dynamics Genesys Integration: 2-Day ImplementationTTEC Digital
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Integrate Microsoft Dynamics 365 and Genesys PureCloud with InteractionSync
51 out of 60
Dynamics 365 Customer Service - Implementación en 3 mesesAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Desde AW te ayudamos a implementar Dynamics 365 Customer Service en solo 3 meses y así optimizar tus procesos de negocio.
52 out of 60
Dynamics 365 Data Migration Toolkit: 1-Hr BriefingWipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Understand how Wipro's Data Migration Toolkit for Microsoft Dynamics 365 can automate data upgrade so that your sales, marketing and service staff have the right information at the right time.
53 out of 60
HCLTech Biz Apps - Dynamics 365 for InsuranceHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
A robust Financial Services solution with an unprecedented focus on the insurance industry, PowerInsurance gives your organization a guided, intelligent way to provide personalized service and support
54 out of 60
Post Implementation AuditTech One Global
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
PIA is an evaluation of the project's goals and activity achievement as measured against the project plan, budget, time deadlines, quality of deliverables, and specifications.
55 out of 60
Cloud Migration for Dynamics 365: 1-Hr BriefingWipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Understand Wipro's cutting-edge technology stack to help enhance digital customer experience and control costs for your journey to Microsoft Dynamics 365 Customer Engagement.
56 out of 60
Concept to Production with Microsoft Copilot studio in 8 WeeksCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
AI-powered custom Copilots to enhance your employee & customer experience
57 out of 60
Modern Experience - Dynamics 365 Sales, Marketing, & ServicesSonata Software Ltd.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Transform Your Customer Experience with Sonata’s Modern Experience Solutions using Dynamics 365 Sales, Marketing, & Services.
58 out of 60
Sales Accelerator: 7-Day ImplementationenCloud9
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Perfect for small businesses looking to go live quickly with a full-featured Dynamics 365 for Sales system for up to 15 users.
59 out of 60
Digital Contact CenterCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspowerapps product iconPower Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
60 out of 60
  • 1
  • 2
  • 3
  • 4
  • 5
  • Suivant
À propos de la Place de marché
  • Pourquoi Place de marché Microsoft
  • Blogs
  • Témoignages clients
Pour les clients
  • Heures de bureau
  • Guide de démarrage
  • Documentation technique
  • Offres privées
  • Engagement de consommation Microsoft Azure
  • Facturation et facturation
Pour les partenaires
  • Devenir un partenaire
  • Figurer dans l'annuaire
  • Obtenir un assistance marketing
  • Documentation technique
  • Conseils étape par étape pour créer, publier et vendre
  • Devenir éligible à la co-vente
  • Communauté de la Place de marché pour les partenaires
  • Ventes de la Place de marché dirigées par les canaux
  • Offres privées multipartites pour les partenaires de canal
Entreprises
  • Microsoft Cloud
  • Sécurité Microsoft
  • Azure
  • Dynamics 365
  • Microsoft 365
  • Microsoft Advertising
  • Microsoft 365 Copilot
  • Microsoft Teams
Société
  • Carrières
  • À propos de Microsoft
  • La confidentialité chez Microsoft
  • Investisseurs
  • Accessibilité
  • Durabilité
Français (Canada) Vos choix en matière de confidentialité – Icône Désactiver Vos choix de confidentialité Confidentialité de l’intégrité des consommateurs
  • Plan du site
  • Contact Us
  • Confidentialité & cookies
  • Conditions d’utilisation
  • Marques
  • À propos de nos publicités
  • Gérer les cookies
  • © Microsoft 2025