https://catalogartifact.azureedge.net/publicartifacts/73705870.d9165168-c59a-48c9-97e4-57e6f1faf0b9-ee0443da-fa6f-47c3-9a95-b868299fd41b/image2_HelpDeskLogo.png

Helpdesk System

par SharepointEmpower Private Limited

Microsoft 365 Certified
(113 évaluations)

Streamline Ticketing & Business Support Operations

Our Helpdesk System is a certified cloud-based product, Our ticket management software is like a superhero for handling issues in organizations. It works smoothly with Microsoft platforms to make managing tickets easier. Plus, it speaks many languages, so people around the world can use it in their own language.

With an easy-to-use Dashboard, you can take charge of managing tickets effortlessly. It puts all the support tasks in one place, showing both ongoing and pending ones, making it simple to keep track and prioritize them efficiently.

Our Helpdesk System is all about saving you time, cutting costs, and making you more productive. Easily organize your info by importance and concentrate on what's most important. Keep an eye on how quickly we solve issues with our time-tracking feature, ensuring everything runs smoothly. Plus, you can easily access the complete history of your requests with our strong data management.

Key Features:

  • Centralized Control
  • Custom Fields
  • TAT & IRR
  • Ticket History
  • Dashboard | Reports

  • Email Tickets
  • AI-Driven Tickets Solutions
  • My Board
  • Round Robin
  • Responsive | Multi-Language

  • Auto-Assign Tickets
  • Email Templates | Alerts
  • Knowledge Base
  • SLA Configuration

Key Components:

This App Includes:

  • Support for SharePoint "Webpart" and "Full-page" web part components.
  • Additional purchase may be required.

Explore Pricing Details

Explore Knowledgebase

Vue d’ensemble

https://catalogartifact.azureedge.net/publicartifacts/73705870.d9165168-c59a-48c9-97e4-57e6f1faf0b9-ee0443da-fa6f-47c3-9a95-b868299fd41b/image0_1.png
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https://catalogartifact.azureedge.net/publicartifacts/73705870.d9165168-c59a-48c9-97e4-57e6f1faf0b9-ee0443da-fa6f-47c3-9a95-b868299fd41b/image0_1.png
https://catalogartifact.azureedge.net/publicartifacts/73705870.d9165168-c59a-48c9-97e4-57e6f1faf0b9-ee0443da-fa6f-47c3-9a95-b868299fd41b/image3_2.png
https://catalogartifact.azureedge.net/publicartifacts/73705870.d9165168-c59a-48c9-97e4-57e6f1faf0b9-ee0443da-fa6f-47c3-9a95-b868299fd41b/image4_3.png
https://catalogartifact.azureedge.net/publicartifacts/73705870.d9165168-c59a-48c9-97e4-57e6f1faf0b9-ee0443da-fa6f-47c3-9a95-b868299fd41b/image5_4.png
https://catalogartifact.azureedge.net/publicartifacts/73705870.d9165168-c59a-48c9-97e4-57e6f1faf0b9-ee0443da-fa6f-47c3-9a95-b868299fd41b/image1_5.png