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Five9 integration with Microsoft Teams allows Agents to: View back-office Teams contacts in address book, View Teams users' presence status, and Call, Transfer or Conference Teams users.

By default, Five9 UC Adapter for Microsoft Teams V2 works with Microsoft Entra ID. To get started, sign up for Five9 UC Adapter for Microsoft Teams V2 using an account in your instance of Microsoft Entra ID.

* Enterprise Single Sign-On - Microsoft Entra ID supports rich enterprise-class single sign-on with Five9 UC Adapter for Microsoft Teams V2 out of the box. Users sign in using their organizational accounts hosted in Active Directory.

* Easy Configuration - Microsoft Entra ID provides a simple step-by-step user interface for connecting Five9 UC Adapter for Microsoft Teams V2 to Microsoft Entra ID.

Five9 UC Adapter for Microsoft Teams V2

par Five9

Five9 integration with Microsoft Teams allows Agents to: View back-office Teams contacts in address book, View Teams users' presence status, and Call, Transfer or Conference Teams users.