Tango

Find your organization's step-by-step Tango guides, get answers from them, and review visual walkthroughs within Microsoft 365 Copilot.

What you can do:

• Ask how to complete a process and get the answer from your team's own recorded guide
• Review the steps of a guide without leaving Copilot
• Look closer at a single step and see a screenshot of what the screen should look like
• Browse your team's guide library by folder, app, or author

Ways to use it:

• New hires learning internal tools and processes during onboarding
• Employees checking the steps for tasks they rarely do, like submitting an expense, requesting time off, or requesting access to an app
• Support and operations teams looking up standard operating procedures (SOPs) while helping a customer
• Managers pointing teammates to the documented way of doing something

Who uses it: operations, HR, finance, IT, customer support, and sales teams in any industry that run on software processes and need them done the same way every time.

Why it's different: answers come only from guides you have permission to see, not from the open web. If no guide matches your question, the agent says so instead of guessing.

Requirements: an active Tango account and a Microsoft 365 Copilot license. Each person signs in to their own Tango account the first time they use the agent and sees only the guides shared with them. New to Tango? Sign up here or contact support@tango.us.

The agent answers from your guides. It doesn't control your browser or perform the process for you.