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Unity CX

avaldaja Kakapo Systems Ltd

(4 hinnangut)

Unity CX provides UC, Agent, Supervisor and Reception functionality

Unity CX is a suite of advanced UC and CX applications for the Cisco BroadSoft platform. Users can choose from Desktop, Agent, Supervisor and Reception variants depending on their productivity use case and daily workflows. Desktop is designed for knowledge workers and features presence, chat and service configuration. Agent and Supervisor are designed for call center scenarios and improve customer service with access to advanced queue and agent management. Reception is designed for busy front-desk call handling environments and provides an efficient call handling interface. All variants feature click-to-dial and drag-and-drop within a modern and sleek interface.

The Unity CX for iOS and Android allows the user to make outbound calls from their BroadSoft extension.

In order to use this app, users must have an active Broadworks account. Please check Contact Us page for more details.

Rakenduse võimalused

Kui seda rakendust kasutatakse, see
  • Saata andmeid Interneti kaudu
  • See rakendus pääseb juurde aktiivses sõnumis olevatele isikuandmetele, nagu telefoninumbrid, postiaadressid või URL-id. Rakendus võib neid andmeid saata kolmanda osapoole teenusele. Lisandmoodul ei saa lugeda ega muuta teisi postkastis olevaid üksuseid.

Lühiülevaade

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